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Business Intelligence Analyst - Boston Massachusetts
Company: Veolia North America
Location: Boston, Massachusetts
Posted On: 05/02/2024
Company DescriptionABOUT:A subsidiary of Veolia group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. Please visit our websiteJob DescriptionBENEFITSVeolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.POSITION PURPOSE: The primary role is to provide reporting and analytics by documenting and analyzing business requirements, developing solutions, and supporting the feasibility studies for projects of various scope and complexity in support of Veolia's Information Technology strategy.The position manages the requirements development process through the elicitation, analysis, specification, and verification of multi-level requirements from business partners and supports the ongoing management of the requirements in a cost-effective way. Through strong interpersonal skills and exceptional business understanding, s/he will build trust with business partners to help elevate business and technical requirements through excellent business writing and SDLC methodologies.Incumbents for this position will have the opportunity to work on two different career paths:Technical Path - Develop and executive a technical specification document summarizing the business requirements. Focus on the development, delivery and management of Business Intelligence reports and Dashboards utilizing the best technical solution.Customer Facing Role - Act as a liaison between business partners and the IT team. S/he understands the business requirements and business process management, and then translates them to software/reporting requirements.PRIMARY DUTIES / RESPONSIBILITIES: Develop customized reporting in Tableau and Telerik using energy data and a variety of other data sources. Gathering and consolidating data from varied sources Influence and guide energy reporting strategy by collecting customer feedback and providing insights to internal stakeholders. Lead customer workshops to collect feedback and guide custom report design. Actively optimize and improve Tableau server performance in conjunction with vendor and internal develops resources. Fielding inquiry requests and managing problem resolution for customer energy monitoring issues. Collect and organize various energy data sources, develop analysis into processes and code using various tools such as Excel, VBA, MS Access, SQL, and SQL Server Integration Services (SSIS), and improve existing processes.QualificationsEducation / Experience / Background |
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