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Senior Maintenance Technician - Lawrence Massachusetts
Company: Fairfield Residential
Location: Lawrence, Massachusetts
Posted On: 04/18/2024
$1,500 First-Year Bonus*Senior Maintenance TechnicianOur On-Call Maintenance Associates can benefit from a 40% apartment allowance if living on-site at the property for which they work.OUR COMPANY:At Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional and luxurious apartment living. Among the most experienced multifamily companies, Fairfield has developed and acquired over 1000 communities since 1985. We are an award-winning company that proudly employs over 1,400 associates who are dedicated to serving our customers at our apartment communities located in over 30 markets nationwide.Being a part of Fairfield means more than a rewarding career with personal growth. It's a partnership for the long term, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we're proud to reflect that in our culture.ABOUT THIS POSITION:Fairfield properties are known for the visible and available on-site staff that keep our residents loving where they live. Our Senior Maintenance Technicians are critical members of our Property Management Teams who work to ensure the upkeep of our properties and ensuring our customers' happiness and comfort.Our Senior Maintenance Technicians take pride in and oversee the overall appearance and maintenance of our residential communities. They work closely with the on-site Maintenance Supervisor and Community Manager to ensure ongoing curb appeal, cleanliness, and function of the individual units and surrounding grounds.This is a busy, exciting role for someone already skilled at apartment maintenance and who is ready to move to the next step in their career as Senior Maintenance Technician. We are seeking someone committed to the preservation and beautification of real estate who is passionate about staying with the company for a long and rewarding career in residential property management.WHAT YOU CAN EXPECT TO DO IN THIS ROLE:PROPERTY MAINTENANCE - Perform maintenance repairs throughout the property including the common area amenities, occupied units and vacant units.
- Coordinate all move-ins and move-outs with the Community Manager and Maintenance Supervisor.
- Maintain a schedule for timely completion of apartment make-readies, ensuring that all apartments scheduled for move-ins are completely ready for the new resident prior to move-in.
- Diagnose problems and repairs in the areas related to electrical, plumbing, HVAC, pool, carpentry, dry wall, exterior structural and appliances.OPERATIONS
- Use Yardi (or similar) property management software to manage open service repair requests
- Assist in maintaining an accurate inventory of service items.
- Ensure that policies and procedures as well as safety and compliance expectations are met.CUSTOMER SERVICE & COMMUNICATION
- Deliver outstanding customer service to all residents.
- Communicate and effectively work together with your fellow team members.COMPLIANCE & SAFETY
- Assist with a monthly safety meeting, assign duties as needed.
- Supervise all work by outside contractors in the absence of the Maintenance Supervisor.
- Ensure that policies and procedures as well as safety and compliance expectations are met.
- Strictly adhere to ethical standards including, but not limited to, the ability to maintain confidentiality and maintain fiduciary responsibility.WHAT YOU'LL NEED ON DAY ONE:
- Minimum two years of previous experience in property management maintenance, other building maintenance, or related trade is required.
- HVAC-EPA (Type II) or EPA Universal certification is required.
- Certified Pool Operator (CPO) certification strongly preferred. Associates hired without a CPO certification will be required to obtain within 90 days of hire.
- High school diploma or equivalent required.
- A valid driver's license and reliable transportation is required.
- Technical knowledge in the following areas: electrical, plumbing, HVAC, swimming pool, carpentry, dry wall, exterior structural, and appliance repair is required.
- Ability to read, write, understand, and communicate in English.
- Experience using Yardi or other related property management accounting software preferred.
- Experience using Microsoft Outlook, Word, and Excel preferred.
- General computer skills including operating a mobile device.
- Superior customer service skills including the ability to manage difficult customers and/or situations.
- Strong attention to detail, organizational, time-management and problem-solving skills.
- Ability to maintain a flexible, available schedule to respond promptly and resolve after-hours and weekend emergency maintenance.
- Ability to work a flexible schedule to include weekends, evenings, and holidays.*The First-Year Bonus, less usual deductions, will be divided into two equal payments: the first payment following the completion of 90 days of employment, and the second payment following the completion of 1 year of employment.#LI-JULIA#IN-JULIAEstimated Rate of Pay:$26.00 - $31.00This position is non-exempt; the range above reflects hourly rates.The pay range displayed for this position is determined by skills and experience required, location and job complexity*. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements:
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