Front Desk Representative - Gaithersburg Maryland

Company: Advantia Health
Location: Gaithersburg, Maryland
Posted On: 05/09/2024

Simmonds, Martin & Helmbrecht of Advantia was founded in 1970, we established a tradition of great medical care by emphasizing strong personal relationships between patients and physicians. Our practice is dedicated to continuing medical education and training, and we offer many onsite services including high definition ultrasound, minimally invasive surgery, operative hysteroscopy, and comprehensive antepartum testing.
We are seeking a Front Desk Representative. Our offices are located in Rockville, Gaithersburg, Frederick and Damascus. This position will float between Gaithersburg & Rockville.
Job Responsibilities:

• Greets patients in a polite, prompt, helpful manner. Provides any necessary instructions/directions.
  
• Accommodates any patient need(s). Answers any patient questions, informs the back office of each patient's arrival.
  
• Verifies and updates patient insurance information in the system for each patient at each visit.
  
• Uses the computer system to generate information necessary for billing. Maintains current understanding of patient medical insurance changes, including HMO and PPO coverage and copay levels.
  
• Collects copay/surgery deposits/balances, provides any forms needing completion, and obtains signatures as necessary.
  
• Answers telephone in a pleasant manner and deals with patient needs expeditiously.
  
• Processes triage phone calls and directs to the appropriate medical personnel.
  
  Qualifications:
  
  
  
  • High school diploma or GED.
    
  • Prior experience working as a Receptionist in a Medical office is preferred.
    
  • Minimum of two year's experience in customer service setting, preferably six months receptionist experience in healthcare setting and experience with office equipment.
    
    About Advantia Health:
    To provide the highest quality patient care available, Simmonds, Martin & Helmbrecht is partnered with Advantia Health. Advantia is transforming healthcare for all women - setting a higher standard of care and convenience while reducing unnecessary costs. Compassion and value inspire everything we do. We take time to listen, answer questions completely, and offer helpful technology between visits so that our patients are empowered and at ease. Alongside coordinated care, Advantia is pioneering care models that align incentives with the best interests of women and their families.
    Please note: Advantia Health is dedicated to providing unparalleled healthcare to our customers by employing the most highly-qualified individuals. If you are selected for further consideration, you will be subject to a background investigation. COVID-19 and Flu vaccination is a required condition of employment.
    Advantia Health is an Equal Opportunity Employer that is committed to global diversity: It is a place where good people want to work, and customers want to continue to engage in EOE M/F/D/V. More...

        

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