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Temporary Customer Service Representative - Scarborough Maine
Company: The LaSalle Group Location: Scarborough, Maine
Posted On: 05/03/2024
LaSalle Network is actively seeking Customer Service Representatives for one of our clients in the Scarborough, ME area! In this position, you will help customers with their online transactions and phone inquiries to help resolve questions they have while providing top notch customer service. If you are looking to work with a well-known company, look no further! Customer Service Representative Responsibilities: - Answer incoming calls and respond to customer emails
- Provide product, service, order-status, and account information to customers
- Process orders, resolve billing issues, exchange, or return merchandise, and adjust customer accounts accordingly
- Research, identify, and resolve customer complaints while maintaining detailed documentation and record keeping
- Identify and escalate unresolved customer issues to management for further investigation
- Follow up calls to customers to confirm appropriate changes were made
Customer Care Representative Requirements: |
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