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Customer Service Representative - Shreveport, LA - Shreveport Louisiana
Company: Advanced Call Center Technologies, LLC. Location: Shreveport, Louisiana
Posted On: 05/05/2024
Is this the role you are looking for If so read on for more details, and make sure to apply today. Wednesday, August 9, 2023 Advanced Call Center Technologies is seeking Customer Service Representatives to join our team. ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career. - We succeed together! -In this role you will be the voice of the company, through positive interactions, you can make a difference. We are looking for individuals who want to join a world class team providing the highest level of service through knowledge and empathy, leaving a positive impact on our customers. - We offer: - Opportunities to advance within
- Flexible schedules
- Tremendous bonus opportunities
- Fantastic Supervisors and a Positive environment
- Employee Owned- You will become an employee owner, once qualifications met to participate!
- Affordable benefits for you, your spouse, and/or children after 90 days
- Paid time off and paid holidays after 90 days
Join a team where your work matters. - We treat each interaction as an opportunity to strengthen loyalty to the clients we serve. You will be -part of a winning team and participate in our Employee Stock Ownership Plan (ESOP) -- an added long-term savings benefit that is completely paid for by ACT. The ESOP shares the wealth with our dedicated employees and makes us a healthy stable employer. -At Advanced Call Center Technologies (ACT), we are 100% owned by our employees. When our company does well, our employees share in the rewards through our Employee Stock Ownership Plan (ESOP.) - Position Summary: We will empower you to provide best in class service! - Customer Service Representatives use their excellent communication and interpersonal skills with customers. - In this role you will receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud alerts, internet and cell phone services, and mortgage servicing. Customer Service Representatives are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals. Essential Duties and Responsibilities: |
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