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United States Job Guide

For Sales

41-9091.00 - Door-To-Door Sales Workers, News and Street Vendors, and Related Workers

Sell goods or services door-to-door or on the street.

Tasks  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Work Context  |  Job Zone  |  Interests  |  Work Values  |  Related Occupations

Tasks

  • Contacts customers by phone, mail, or in person to offer or persuade them to purchase merchandise or services.
  • Maintains records of accounts and orders and develops prospect lists.
  • Sets up and displays sample merchandise at parties or stands.
  • Orders or purchases supplies and stocks cart or stand.
  • Distributes product samples or literature that details products or services.
  • Writes orders for merchandise or enters order into computer.
  • Circulates among potential customers or travels by foot, truck, automobile, or bicycle to deliver or sell merchandise or services.
  • Delivers merchandise, serves customer, collects money, and makes change.
  • Arranges buying party and solicits sponsorship of parties to sell merchandise.
  • Explains products or services and prices and demonstrates use of products.

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Knowledge

Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

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Skills

Persuasion — Persuading others to change their minds or behavior.
Speaking — Talking to others to convey information effectively.
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
Service Orientation — Actively looking for ways to help people.

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Abilities

Speech Clarity — The ability to speak clearly so others can understand you.
Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
Written Expression — The ability to communicate information and ideas in writing so others will understand.
Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.
Written Comprehension — The ability to read and understand information and ideas presented in writing.
Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.

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Work Activities

Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.
Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

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Work Context

Deal With External Customers — How important is it to work with external customers or the public in this job?
Contact With Others — How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
Outdoors, Exposed to Weather — How often does this job require working outdoors, exposed to all weather conditions?
Spend Time Standing — How much does this job require standing?
Spend Time Walking and Running — How much does this job require walking and running?
Indoors, Environmentally Controlled — How often does this job require working indoors in environmentally controlled conditions?
Spend Time Sitting — How much does this job require sitting?
Deal With Unpleasant or Angry People — How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?

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Job Zone

Title Job Zone One: Little or No Preparation Needed
Overall Experience No previous work-related skill, knowledge, or experience is needed for these occupations. For example, a person can become a general office clerk even if he/she has never worked in an office before.
Job Training Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job.
Job Zone Examples These occupations involve following instructions and helping others. Examples include bus drivers, forest and conservation workers, general office clerks,home health aides, and waiters/waitresses.
SVP Range (Below 4.0)
Education These occupations may require a high school diploma or GED certificate. Some may require a formal training course to obtain a license.

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Interests

Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Social — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

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Work Values

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Related Occupations

41-2031.00 Retail Salespersons
41-3011.00 Advertising Sales Agents
41-3021.00 Insurance Sales Agents
41-4011.01 Sales Representatives, Agricultural
41-4011.04 Sales Representatives, Mechanical Equipment and Supplies
41-4011.05 Sales Representatives, Medical
41-4011.06 Sales Representatives, Instruments
53-3031.00 Driver/Sales Workers

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