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Premier Communities Account Manager - Located in Des Moines, IA - Des Moines Iowa
Company: Mediacom Communications Corporation Location: Des Moines, Iowa
Posted On: 05/07/2024
Located in Des Moines, IAPosition: Premier Communities Account Manager (PCAM) Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team! Position Overview: The Premier Communities Account Manager will be responsible for growing Residential Communities Bulk Revenue and Account Margins in assigned area through New Sales, Retention, Renewals, and Upgrades. Also responsible for securing access for Mediacom to provide residential services in new developments via ROEs or Grants of Easement. Develop new and maintain existing relationships with developers, builders, and residential communities within assigned area. Company Benefits: Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find many advantages to joining the Mediacom team such as: - Health, vision, and dental insurance!
- Education Enrichment up to $5,000 per year for qualified employees !
- 401(k) with generous company match!
- Paid vacation, holidays and flex paid time off!
- Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided!
- Training and professional development!
- Monthly bonus/commission potential!
- Employee Wellness Program!
Position Responsibilities: - Meet/exceed quarterly and yearly Residential Bulk Revenue and margin goals.
- Meet with HOAs, developers, property owners, builders, etc. to secure contracts for Residential Bulk services.
- Enter and maintain all leads and accounts in Customer Relationship Management (CRM)/Sales Management software.
- Prepare and initiate proposals to Residential Bulk prospects.
- Ensure that accounts acquired receive the best possible customer service after the sale is made.
- Resolve any customer concerns that occur during the term of the service agreement.
- Compile and examine all Residential Bulk account records in assigned area to assure timely renegotiation to subscription rates.
- Utilize CRM/Sales Management software on a daily basis for documenting and the management of leads through account deployment.
- Maintain ongoing relationship with Residential Bulk customers.
- Requires regular attendance to report to work per assigned work schedule.
- Perform other functions as assigned.
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