Client Account Specialist - Evansville Indiana

Company: Signarama Evansville
Location: Evansville, Indiana
Posted On: 05/16/2024

Benefits:
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Profit sharing
Training & development
Job Description Summary We are seeking a tenacious Client Account Specialist to join our sales team. In this role, you will provide excellent customer service to our clients and ongoing support for the sales team.
What it looks like working here Do you love selling products and services that have a massive impact on the community? Do you take pride in developing long term professional partnerships? Are you willing to be challenged daily, learn from your mistakes, and help others around you grow?
We love the rush we get when we see our signs and graphics all over town. We take pride in knowing that our clients keep coming back to us for quality and service. We hustle every day.
We are very picky about who we are looking for. Ordinary doesn't cut it. Are you EXTRAordinary? Are you energetic, organized, passionate AND eager to build your future?---
Responsibilities
Exude hospitality when answering the phones, meeting with visitors in our showroom, attending client events, and interacting digitally
Listen to clients' needs and ask relevant questions to fully understand them and the scope of their projects
Answer phones with a positive upbeat tone
Collect deposits and payments
Operate cloud-based CRM system
Prepare estimates in a timely fashion, documenting all information
Obtain all information to process work orders accurately
Collaborate with the Design and Production Departments to answer any questions they may have concerning work orders
Maintain a good working relationship with other team members
Always look for opportunities to provide an excellent customer experience and unreasonable hospitality
Attend sales meetings and company meetings
Implement effective marketing strategies within the store, telemarketing, mailings, etc.
Qualifications
Professional Phone Etiquette
Be willing to learn about the industry
Computer knowledgeable and experienced in cloud-based CRM or POS softwares
Benefits/Perks
Paid Time Off
Health Insurance / Health Savings Account
Opportunities for Professional Development
All you can eat peanut butter and unlimited coffee
Who are we? Signarama Evansville is an award-winning, Hall of Fame, locally owned sign company. We are proud to be in the top 10% of our franchise of over 850 locations worldwide. We work our tails off making our customers smile. We have an incredibly sharp team dedicated to producing quality signs and graphics for a wide variety of industries. We should also mention free coffee and peanut butter, chili cookoffs, crazy team food contests, really fun Christmas parties, random trips to get donuts and/or pizza and a genuinely fun and safe place to work.
Who are you? You show up early everyday with an amazing attitude. You love learning and being challenged. You get a kick out of seeing your work in the community. You hustle. You measure twice and cut once. You make mistakes and learn from them. You always look for ways to delight the customer. You want your entire team to succeed. You aren't scared of accountability and coaching. You love helping someone be better at their craft. You don't mind asking for help. More...

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