Field Force Effectiveness Manager - Warsaw Indiana

Company: Disability Solutions
Location: Warsaw, Indiana
Posted On: 05/09/2024

Overall purpose of job:Our ambition is to become the most competitive company in the industry. Ensuring competitiveness of our commercial field force and excellence in execution of our medical field force is the foundation of the path to success. The role will work cross-functionally to shape and provide the quantitative and qualitative standards enabling competitive customer interactions to achieve our in-market targets He/she will drive the development in thinking of customer interaction journeys, on short - and mid-term basis. The key stakeholders for the role are National Sales Managers, Business Unit Leads and Brand Teams. In addition, he/she will support leadership team in providing insights and tools for data-driven decision making, performance reporting and customer facing operations (CRM, incentive planning, sales target setting and trainings). Essential duties and responsibilities:

• Advise business partners on efficient territories division to enable balanced growth potential for commercial teams and optimal reach and frequency for commercial and medical field teams.
• Cooperates closely with respective EMEA networks and other MSM countries to shape sales effectiveness strategies.
• Leads implementation of local or EMEA field force effectiveness initiatives such as selling and coaching framework or key account management
• Collect, analyze, and interpret data related to field force performance, including sales data and operational metrics.
• Design tools to support territory management (eg. pts trackers, sales reports, target realization)
• Establish and oversee the process of setting field force KPIs to optimize customer engagement (capacity, coverage, frequency, and channel mix).
• Provides customer focused, effectiveness dashboards, designing and monitoring.
• Support NSMs in the optimal target allocation trough models and scenario testing.
• Facilitate the design, execution, and calculation of bonus/incentives for customer-facing commercial organization.
• Identify and recommend field force efficiency improvements.
• Provides analytics systems trainings for customer-facing roles to drive empowerment and foster bottom-up performance culture,
• Designing and maintaining company performance dashboards Other features of the job:Strong in connecting and shaping More...

      

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