ASST, CUSTOMER SERVICE (FULL-TIME AND PART-TIME) - Bloomington Indiana

Company: Indiana University
Location: Bloomington, Indiana
Posted On: 05/09/2024

JACOBS SCHOOL OF MUSIC (BL-MUS-IUBLA)
Provides customer service assistance to the faculty, staff, students, and visitors of the Jacobs School by serving as an informational resource in the centrally located mailroom; distribute and record general office and classroom supplies to Jacobs School of Music departments and offices; to multiple buildings (Practice, Merrill Hall, Musical Arts Center and East Studio Building)
Assists with mass duplicating services and self-service copy machines; maintains ESB workroom with office supplies; shredding of confidential documents; and general knowledge of mailroom operating procedures.
Assists with MarketPlace kiosk operations and merchandise sales during all Opera/Ballet Performances (primarily evening weekend work hours). Opera/Ballet schedule varies, but will be provided at the beginning of each academic year.
Fills orders for web sales.
Assists with the physical merchandise inventories. (Marketplace is a web based retail initiative selling JSoM merchandise to faculty, staff, students, parents, and the public and includes a merchandise kiosk in the Musical Arts Center lobby for point of contact sales during performances.
Backup for Mailroom Operations Coordinator as needed.
Equipment utilized: PC, software programs, telephone, copier/printer, cash register, fax machine. Long periods of computer work.
PLEASE NOTE: Due to access to and working with confidential and/or sensitive materials, JSoM students are not eligible to apply.
00 per hour.
Schedule is flexible.
For full-time staff employees, Indiana University offers a wide array of benefits including:
- Multiple plan options for medical insurance
- Dental insurance
- Health Savings Account with generous IU contribution
- Base retirement plan contribution from IU, subject to vesting
- Additional supplemental retirement plan options
- 10 paid holidays per year
- Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.
Career Level: Part Time Employee
Job Function: Part Time Employee
Job Family: Part Time Employee
To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Questions or complaints regarding Title IX may be referred to the U.Department of Education Office for Civil Rights or the university Title IX Coordinator. The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. Telephone: 812-856-1234 More...

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