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Business Analyst - Bloomington Indiana
Company: Indiana University Location: Bloomington, Indiana
Posted On: 04/27/2024
DepartmentKELLEY SCHOOL OF BUSINESS (BL-BUS-IUBLA)Department InformationThe Kelley School of Business at Indiana University is a comprehensive provider of top-tier business education with a full portfolio of undergraduate, graduate, doctoral, and executive programs on campuses in Bloomington and Indianapolis, and online worldwide. The Kelley School has been creating career momentum for 100 years, going from 70 students in 1920 to an enrollment of more than 12,000 students today. Our innovative curriculum is built on personal development, teamwork, and experiential learning with an emphasis on global and social responsibility. Our success is reflected in our reputation among academic peers, our career placement statistics, and the accomplishments of more than 130,000 living alumni around the globe.Job SummaryDepartment Specific Responsibilities - Designs, develops, and implements software applications and tools in support of teaching, learning, and administrative operation of the Kelley School of Business.
- Collaborates with staff and faculty to conduct business analysis in order to advise on user functionality and determine technical approach and specifications.
- Determines technical feasibility and designs solutions that meet hardware, software, and security requirements.
- Conducts related planning, design, programming, testing, implementation, and support of systems.
- Advises and assists consultants and helpdesk technicians in support of faculty, students, and staff end users.General Responsibilities
- Conducts experienced assessments to understand client business needs and strategic direction and identifies technology solutions to achieve goals; consults with IT staff and business users to identify, analyze, refine and document business requirements and processes and develop associated solutions.
- Facilitates and leads interviews, focus groups, and workshops to establish current and future business requirements; coordinates the communication between stakeholders and service owners in order to effectively implement solutions.
- Performs experienced business analyses, including construction of data models, business use cases, process flows and technical specifications for transition to IT solutions; establishes system requirements through functional and technical assessments of existing software.
- Provides stakeholders with necessary analysis documentation for buy-in, leadership decision, and implementation; conducts walk-throughs of recommended system functionality and prototypes with business users in small group or large group settings.
- Ensures uniform documentation presentation and content structure including, but not limited to, online documentation.
- Develops test plans and conducts system/integration testing; can test changes, enhancements, and new programs or functions to ensure they meet business needs.QualificationsCombinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education. EDUCATIONRequired
- Bachelor's degree (preferably in analytic or computer science related field)WORK EXPERIENCERequired
- 2 years of business analysis experience working on complex problems and producing concrete, actionable solutionsSKILLSRequired
- Proficient communication skills
- Maintains a high degree of professionalism
- Demonstrates time management and priority setting skills
- Demonstrates a high commitment to quality
- Possesses flexibility to work in a fast paced, dynamic environment
- Seeks to acquire knowledge in area of specialty
- Highly thorough and dependable
- Demonstrates a high level of accuracy, even under pressure
- Demonstrates analytical skills
- Service-oriented and skilled in providing positive, friendly customer servicePreferred
- Experience with Microsoft .Net Framework and Core, C#, Microsoft SQL Server, HTML, JavaScript, CSS, ColdFusion and Agile Methodologie
- Ability to analyze, design, and develop complex data driven web applications and software utilizing current programming practices and technologies
- Excellent interpersonal, written and verbal communication skills including ability to interact with a wide variety of individuals
- Proven ability to work independently on analysis and development tasks, lead development projects and collaborate with users from other functional areas of the school or units in the universityWorking Conditions / DemandsThis role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.Benefits OverviewFor full-time staff employees, Indiana University offers a wide array of benefits including:
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