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Community Engagement Manager - Merrillville Indiana

Company: Alzheimer's Association
Location: Merrillville, Indiana
Posted On: 04/26/2024

DescriptionTitle: Community Engagement Manager
Position Summary:
Be part of the movement to end Alzheimer's.
Right now, millions of Americans are facing the devastation of Alzheimer's. This disease is robbing us of our finances, our families and our futures - but at the Alzheimer's Association, we're relentlessly working to change that by addressing the challenges in front of us with speed and without limitations or boundaries. With our network of more than 75 chapters across the country, we're advancing world-class research, ensuring access to gold-standard care and support, and hiring talented, mission-driven people who make it all happen.
The Alzheimer's Association has been ranked as one of the Best Nonprofits to Work for by The Nonprofit Times ten years in a row, recognizing our leadership, competitive compensation and benefits, flexibility and mission-driven atmosphere. It takes a uniquely motivated person to be a part of our team - but we believe that person could be you.
This position is responsible for implementing the Alzheimer's Association's program delivery and growth strategy to reach more people with volunteer-delivered programs, especially in new, underrepresented and rural communities. The Manager is responsible for identifying, recruiting, engaging and growing volunteers and community partners while meeting Association best practices to achieve growth goals and benchmarks. Based in Fort Wayne or Merrillville, this position requires frequent travel throughout the assigned territory in Northern Indiana.
Responsibilities
Essential functions and responsibilities include, but are not limited to:
Community Programs (50%)


  • Develop & implement a data-informed, community impact plan to expand reach in each assigned market of opportunity defined by a strategic geography or population.
  • Guided by the Community Development Model, increase reach of Alzheimer's Association Common Programs with special emphasis on increasing participation among communities that have typically had low rates of engagement
  • Conduct ongoing community assessments through Community Forums in each market to ensure that volunteer-led programs are aligned with community needs and offered where demand is high.
  • Build and expand the impact of Alzheimer's Association Community Educators, Alzheimer's Association Community Representatives, Support Group Facilitators and other Community Volunteers
  • Recruit, engage, train and manage relationships with community volunteers to expand the Alzheimer's Association's visibility and programmatic reach within assigned area
  • Conduct Mission Conversations with community volunteers
  • Create urgency for our cause by promoting a full-mission value proposition to support Alzheimer's Association campaigns such as quality care, fundraising and advocacy efforts throughout designated communities.
  • Ensure timely and accurate reporting of program, community impact and volunteer performance data as well as grant-funded projects (where applicable).
  • Represent the chapter as needed at community events and networking groups

    Community Partnerships (50%)

    • Manage and maintain a portfolio of high-impact community partners using a relationship sales approach to grow the Association's program reach. Expand collaborative agreements with current partners in community networks, organizations, service providers, nonprofits and faith institutions, and establish new community partnerships beyond traditional partners to reach underrepresented communities.
    • Build referral partnerships with social service agencies, service providers and congregations to identify prospective volunteers
    • Analyze service data to identify gaps in delivery and create opportunities for increased volunteer engagement
    • Support the implementation of the chapter's health systems strategy by serving as a member of the account management team in an effort to engage health systems as needed.
    • Model and foster behaviors that contribute to a culture that values the staff/volunteer/ community partnership and is consistent with the Association's goals, best practices, and core values.

      Qualifications

      • Bachelor's degree in Education, Social Work, Human Services, Gerontology, Nursing, Public Health, or volunteer management
      • 2 years of experience in managing volunteers
      • 2 years of experience managing program implementation
      • 1-2 years of experience in community outreach, community mobilization or organizational capacity building projects/initiatives
      • Ability and willingness to travel up to 50% within the assigned territory by car. Travel in this case, is considered time spent away from the office, in the community, to fulfill the job goals.
      • While most such travel is same day, occasional overnight travel or air travel may be required. Must have a valid driver's license, access to reliable transportation, good driving record and proof of automobile insurance.
      • Ability and willingness to work evenings and weekends as required for the job
      • Strong computer skills, proficient with Microsoft Office products, Google suite and; experience with, or ability to rapidly learn the Personify CRM database and volunteer management system

        Knowledge, Skills and Abilities

        • Demonstrated success managing volunteer-led community education programs and support groups, with experience in recruitment, training, engagement, supervision and evaluation of volunteers
        • Able to identify and cultivate relationships with community partners, organizations, volunteers and diverse populations to create sense of urgency related to dementia awareness as a major health issue and motivate all to action.
        • Demonstrated success working with diverse populations, volunteers, staff, and external contacts to build and maintain successful teams
        • Ability to anticipate, identify, organize and/or analyze growth opportunities and make programmatic recommendations to Chapter leadership
        • Ability to coach and develop volunteer talent
        • Familiarity with a public health approach focused on health promotion and early detection.
        • Strong communication skills in person, print, and electronically
        • Ability to make data-driven decisions
        • Ability to represent the Association effectively to community partners, community leaders, corporate partners.
        • General knowledge of community health, community-based organizations and systems.

          Title: Community Engagement Manager
          Position Location: Fort Wayne or Merrillville, Indiana (serving Northern Indiana)
          Full Time Exempt, based on 37.5 hours per week minimum
          Position Grade: 205
          Reports To: Program Director
          Who We Are:
          The Alzheimer's Association is the leading voluntary health organization in Alzheimer's care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia- by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.
          At the Alzheimer's Association, our employees are at the core of all we do. Our network of more than 1,900 employees across the United States makes a difference each and every day for those impacted by Alzheimer's and those at risk for the disease.
          We warmly invite qualified applicants to consider this opportunity to make a life-changing impact on the millions living with Alzheimer's, their caregivers and those that may develop the disease in the future. Read on to learn more about the role, then visit our website to explore who we are and why we've been recognized as a Best Place to Work for the last twelve years in a row.
          At the Alzheimer's Association, we believe that diverse perspectives are critical to achieving health equity - meaning that all communities have a fair and just opportunity for early diagnosis and access to risk reduction and quality care. The Association is committed to engaging underrepresented and underserved communities and responding with resources and education to address the disproportionate impact of Alzheimer's and dementia.
          The Alzheimer's Association is committed to diversity, equity and inclusion in the workplace and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
          Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, long term care insurance, tuition reimbursement, generous Paid Time Off, 12 annual holidays and Paid Family Leave, as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan.
          Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day and an Elder Care Facility Day of their choosing.

          Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) More...

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