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Certified Recovery Support Specialist - Mobile Crisis Response - Peoria Illinois
Company: Carle Health Location: Peoria, Illinois
Posted On: 05/05/2024
Position Summary: The Certified Recovery Support Specialist (CRSS) provides experience, education and professional services to assist and support individuals in developing and/or maintaining recovery-oriented, wellness-focused lifestyles. Qualifications: CERTIFICATION & LICENSURE REQUIREMENTS Certified Peer Recovery Specialist (CPRS) within 3 years. EXPERIENCE REQUIREMENTS Lived experience in Recovery. ADDITIONAL REQUIREMENTS - Narcan training in the first month of hire
SKILLS AND KNOWLEDGE Required English Skills Advanced reading skills Advanced writing skills Advanced oral skillsCommunication Skills Ability to respond appropriately to customer/co-worker Interaction with a wide variety of people Maintain confidential information Ability to communicate only the facts to recipients or to decline to reveal information Ability to project a professional, friendly, helpful demeanor Computer Skills Basic computer knowledge: Uses word processing, spreadsheet, e-mail application, and web browser. Comfortable within a Windows OS and learning new applications Essential Functions: - Ensures Patients receive comprehensive services: Identification of patient into services, assessment, discharge planning, and other aspects of warm handoff.
- Ability to provide advocacy, education, recovery and wellness support.
- Is knowledgeable and capable of working with patients who present in crisis and therapeutic intervention. Identifying patient need for services and use identified evidence-based approach.
- Is able to engage patients within the living room process.
- Ability to establish a collaborative relationship with the patient, provide practical and personalized support for entering and adhering to discharge planning
- Assist in creation of recovery planning
- Facilitate discharge planning. Documents all Discharge Planning components accurately in EMR.
- Ensuring that patient receives support and motivation to engage in and adhere to ongoing treatment.
- Provides that all patient contact and interaction is based upon inherent dignity, individuality, culture and beliefs of each patient. Patient care is provided in a compassionate, humane, and non-enabling manner.
- Participates in interdisciplinary clinical staffing or ensures pertinent information is provided to team
- Demonstrates Motivational Interviewing skills when working with patients.
- Provide continuum of care/follow up care to patients.
- Be available after discharge to deliver recovery support, as needed.
- Ability to bridge care with insurance correlated community services
- Provide follow up instructions, appointments, and coordination for discharge planning.
- Provide detailed communication to receptive discharge providers to ensure warm handoff in the care coordination process.
- Ability to identify barriers to transportation and assist with getting patient transportation to appointments
- Provide ongoing recovery support service to ensure patient arrives and is engaged by intake staff, and ensure that patient remains engaged in treatment overtime - helping the patient navigate stages of change and practical considerations.
- Work with insurance provided transportation programs to ensure transportation.
- Is knowledgeable in understanding of addiction, signs of overdose, family dynamic, and administration of naloxone products.
- Ability to educate patient and family in opiate use and administration of naloxone products.
- Ability to provide consultation with patient, family, insurance provider, and treatment providers to confirm recommended course of treatment is covered and/or affordable.
- Collaborates with Care Team to ensure documentation is present to supports warm hand off.
- Assist with documentation in EMR to support quality initiatives.
- Assist with audits for medical necessity documents as requested.
- Working knowledge of computer operating systems.
- Participates in in-service and competency training.
- Meets compliance standards for all documentation.
- Complies with all Company and Department Policies and Procedures.
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