Multi-Unit Leader - Chicago Illinois

Company: Wild Fork Foods
Location: Chicago, Illinois
Posted On: 05/04/2024

TheMulti-Unit Leaderwill be responsible for every aspect of the business for their primary store and additionalstores within the assigned area. This includes P&L accountability; facility management; local marketing execution;inventory control; employee life cycle: hiring, training, developing, and retaining their teams. This person will ensure operational plans and deployments are executed within established guidelines. They will also ensure the region s corporate assets are properly maintained and safeguarded. This position is a brand ambassador spending 60% of their time in primary store and up to 40% of their time in the field at additional assigned stores. This individual will have a have a hands-on approach supporting, guiding, training, educating, motivating, and observing our team, our customer, and our facility. The Multi-Unit Leader is committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement.Primary Store Essential Tasks and Responsibilities:
Hire, retain, develop, and mentor a high performing team of employees
Create an inspiring team environment with open communication, high energy, andrespectful culture
Lead by example and embody the company's core values
Maintain high CNPS scores by creating an inspiring team environment with opencommunication, high energy, and respectful culture
Provide training to improve the knowledge base and utilize cross-training to maintainproductivity when employees are absent
Establish and achieve the highest standard of store execution
Offer sufficient resources and autonomy to build trust and ownership
Focus on delivering TOP of the line customer experience by sharing your passion forfood and becoming a product expert
Maintain and replenish inventory, staying in communication with the distributioncenter and commercial team regarding store specific needs
Develop a plan strategically designed to bring in more customers and increase theirbasket size
Conduct regular audits to ensure the store is presentable and can function properly
Make sure all employees adhere to company s policies and guidelines
Provides leadership and guidance with Human Resources functions
Maximize productivity through effective scheduling
Manage controllable costs to keep the store profitable
Meet or exceed sales plan by pursuing the necessary activities inside and outside ofstore to drive top-line.
Drive NPS score through providing superior customer experience.
Execute other related duties as assignedMulti-Unit Essential Tasks and Responsibilities:
Leads the area with integrity and facilitates a focus on the Company s mission andvalues
Ensures operational programs and deployments are executed according toestablished guidelines
Provides clear and consistent direction to Sr. Sales Leaders by conducting regularmeetings and/or conference calls
Perform Weekly Visits to all assigned stores, following the assigned routines
Develops and consistently delivers profitable P&L s for every assigned store
Improve sales and transactions by increasing average check, customer satisfactionand any other marketing activity that might generate incremental topline results
Develops and leverages internal and external partnerships and networks to maximizethe achievement of business goals
In partnership with Market Leader and HR Leader, conducts onboarding, and offboarding activities and identifies problems, concerns and opportunities forimprovement and suggests solutions
Builds and maintains an effective team of Sr. Sales Leaders through training, anddevelopment; provides meaningful and timely performance and behavioral feedbackon an ongoing basis
Creates a positive team environment by recognizing and reinforcing individual andstore accomplishments
Addresses employee relations issues by consistently executing human resourcespractices and ensuring guidelines and processes are adhered to
Reinforces the compliance of all company policies and procedures (people, safety,assets, cash, etc.)
Effectively handles and manages confidential and sensitive information
Challenge and inspire employees to achieve business results
Proactively communicates with Market Leader with assigned store results andperformance
Visit competition regularly to understand market trends, product offering and prices
Performs other duties as required and assigned.Physical Demands and Work Environment:
Physically able to exert up to 50 pounds of force
Occasional exposure to extreme temperatures
walk-in freezers
Stand/walk for up to 8-10 hoursQualifications:
Bachelor s Degree in Business Administration or related field preferred
7+ years of retail experience, with at least five years in a management capacity
Proven success in coaching and training employees
Strong understanding of sales drivers and customer service
Excellent communication skills
Experience with recruiting and performance evaluation processes
Ability to delegate tasks and decision making
Be determined and deliver superior results with a sense of urgency, timemanagement, and prioritization
Systems capabilities preferred: SAP, Order Management Systems, Microsoft Office
Treat it like you own it
Take ownership and responsibility to be successful
Acts with respect and values other opinions
Strong cognitive skills, including problem analyzing
Demonstrated ability to meet and work within a budget
The availability to work a flex schedule, working various hours and shifts, includingearly mornings, evenings, and weekends/holidaysEOE/Vets/Disability More...

Register an account with us and set up job agents! We'll email you immediately when jobs like this are posted on our site.