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Manager, Software Engineering: Middleware - Chicago Illinois
Company: OCC Location: Chicago, Illinois
Posted On: 05/04/2024
What You'll Do: Use a high degree of independent judgement, responsible for directing, managing, planning and administering the operational and administrative activities associated with the implementation and ongoing support of Middleware integration technologies Primary Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. - Develop strategic directions and technologies for Middleware
- Translate middle and senior management directives into workable policies
- Monitor project status and take remedial action on projects behind schedule and/or over budget
- Install, configure and maintain 3rd party software components classified as middleware on multiple operating system platforms.
- Use subject matter expertise with products to advise on design and assist with development of applications using these tools. -
- Configure production, development and testing environments and ensure the availability of these application services
- Write complex automation scripts using common automation tools, such as Jenkins and Ansible
- Provide performance tuning of components and services
- Design disaster recovery solutions for middleware technologies to comply with business continuity objectives
- Resolve configuration related problems
- Resolve complex support issues in both production and non-production environments.
- Assist production support and development staff in debugging middleware application defects.
- Create procedural and troubleshooting documentation related to middleware products
- Participate in or lead moderately or high complex projects.
- Properly secure middleware technologies
- Advise on industry best practices as it relates to new product selection.
- Manage day to day activities of the middleware staff when called upon to do so. Supervisory Responsibilities:
- Direct work of staff and conduct appropriate personnel actions (hiring, promotions, terminations, etc.) when necessary
- Communicate and advise staff on administrative policies and procedures, technical problems, priorities and methods and software change issues
- Prepare and conduct employee reviews as well as monitors progress to satisfy employee and management goals
- Promote employee development by conducting career-planning sessions and scheduling employee training classes, conferences and seminars -
- Ensure that proper funding is added to the department budget Qualifications: The requirements listed are representative of the knowledge, skill, and/or ability required. - Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.
- Excellent problem solving skills.
- Ability to work independently.
- Ability to multi-task and work with management to prioritize tasks.
- Demonstrate strong confidence in abilities and knowledge.
- Ability to work well in crisis situations.
- Ability to work under minimal supervision
- Flexibility to support team on call from 5 PM to 7 AM.
- Good written and oral communication skills. Technical Skills:
- Excellent communication, interpersonal, analytical, judgement, and management skills
- Ability to work effectively with customers, other managers, and internal staff
- Ability to handle stressful situations effectively
- Proven ability to lead and motivate staff
- Expert understanding of:
- Systems administration and change management practices
- J2EE application services
- Message-oriented middleware
- Internet / Web based technologies
- ITLT Best Practices
- Scripting and coding
- Network technologies
- CI/CD tools
- Cloud native applications
- Technologies used to support microservices
- File transfer protocols including SFTP
- Encryption technologies (SSL/TLS, PKI Infrastructure management)
- Security controls as applied to software technologies. Education and/or Experience:
- Bachelor's degree in a related area
- 8+ years of overall IT experience
- Minimum 8 years experience working in a distributed multi-platform environment.
- Minimum 5 supporting middleware technologies
- Minimum 3 years management experience Certificates or Licenses:
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