Equipment Service Manager - Rockford Illinois

Company: GPAC
Location: Rockford, Illinois
Posted On: 05/04/2024

Gpac is partnered with a well-respected equipment company that is looking for a highly motivated individual to fill the role of Service Manager . Excellent customer service skills a must. Preferred applicants will have a minimum of 2 years management experience or a combination of 5 years diesel repair and service management. Service Manager Responsibilities:

* Develop contracts for contractors that have ongoing equipment rentals or purchase needs
* Train Service Staff using best practices in customer satisfaction and brand promotion
* Develops, maintains, and adheres to a priority system for scheduling all service work, both customer and internal
* Manager work order systems, including invoice logging, and generate service invoices
* Ensures that all manufacturer warranty and Product Improvement Program claims are completed and filed in a timely manner according to manufacturer's requirements.
* Ensures that Service Department is equipped with the necessary tools and service equipment is available and maintained in good working order
* Makes recommendations regarding the purchase of service vehicles, correctly maintains vehicles and completes required maintenance records.
* Coordinates dealership training program and service-related customer clinics.
* Performs other functions or duties as directed by management in line with the objectives of the dealership

Service Manager Requirements:

* High School diploma/GED required (Associates/Bachelor's degree preferred)
* 3+ years in a Service Manager Position or background as Service Tech/Mechanic
* Apply Now if you are ready to take the next step in your Service Manager Career!

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. More...

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