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Assistant Terminal Manager - Gate Operations - Elwood Illinois
Company: Remprex Location: Elwood, Illinois
Posted On: 05/04/2024
DescriptionWhat You'll Do Assistant Terminal Managers of Gate Operations supports the Terminal Manager of Gate Operations by overseeing the day-to-day gate operations at their assigned intermodal facility, in a fast-paced outdoor environment. Responsibilities - Process information from multiple technology platforms and make timely operating decisions based on those inputs to ensure safe, efficient, and customer-oriented service.
- Perform simple repairs to AGS equipment and escalating more complex repairs to the home office when necessary.
- Help on-site and Remote Operations Center (ROC) staff resolve complex operations problems.
- Help track and update system issues and problems.
- Oversee staff scheduling, including work assignments and rotations, vacations, breaks, and coverage for absent employees.
- Ensure that daily Safety Briefings and shift updates are completed.
- Work with the Terminal Manager to generate each employee's key performance metrics.
- Act as an alternate representative at Yard Audit, Site Safety, and Senior Hub Management meetings when the Terminal Manager is unavailable.
- Assist in the input, review, and analysis of performance metrics.
- Help all supervised employees improve and maintain performance levels.
- Organize regularly scheduled meetings to enhance staff understanding of the strategic terminal plan and specific KPIs.
What You'll Need Required - High school diploma or GED
- Valid driver's license with a clean motor vehicle record (MVR)
- Minimum of one to two years of experience in the intermodal industry
- Experience managing multiple staff members.
- Strong ability to analyze and solve problems quickly and implement procedural changes in a stressful environment with minimal supervision.
- Strong interpersonal skills to support teamwork; experience with team building projects.
- Excellent time management and multi-tasking skills
- Ability to accurately perform arithmetic computations.
- Strong written and oral communication skills
- Ability to adapt to rapidly changing customer requests and requirements, seasonal variances in workload, and industry needs and requirements.
- Proven ability to maintain confidential information.
- Attention to detail.
- Strong professionalism
Preferred - Proficiency in Synapse AGS Clerk Console, Class 1 Railroad terminal operating systems (TSS, Oasis, ITOS, OBI, etc.), Microsoft Office Suite, SharePoint
- Commercial Driver's license (CDL) (not required)
- Flexible schedule that can adapt to extended or adjusted hours as needed.
Location - This role is based out of Elwood, IL 60421
- This role requires employees to be on-site during designated shifts.
Your assimilation into our culture is very important in having a long and mutually beneficial career at REMPREX. Our core values are the driving force in our business. As a potential member of the REMPREX team, you should align with our core values below: |
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