Technician/Office Support - Oak Brook Illinois

Company: Stefanini
Location: Oak Brook, Illinois
Posted On: 05/03/2024

Stefanini is a full-service global provider of offshore, onshore, and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting, and strategic staffing to Fortune 1000 enterprises around the world. Provide Windows, software, and hardware support, onsite in a corporate environment
Diagnose, troubleshoot, and implement fixes for a variety of technology
Configure, troubleshoot, and deploy mobile devices & other audio / visual equipment
Manage workload via ticketing software
Smart Hands remote support for offsite resolver groups
Inventory management of IT assets including asset auditing
Experience with Microsoft Office / Office 365 suite
Experience with computer imaging software and data migration processes (e.g., SCCM, Intune)
Familiarity with using remote desktop support tools


Microsoft Certified Professional (MCP)
Windows architecture including permissions and file structure
Experience with Basic network concepts (Active Directory / Workstation - Domain Trust Relationship) More...

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