Tasting Room Attendant - Gurnee Illinois

Company: Cooper's Hawk Winery & Restaurants
Location: Gurnee, Illinois
Posted On: 05/02/2024

The Coopers Hawk Tasting Room Attendant has passion for guest service, food, wine and hospitality. They ensure an exceptional Guest experience through efficient and friendly team-based service, while educating our Guests on Coopers Hawk products, wines and our Wine Club.What Youll GetIncredible Discounts:50% Dining and Carryout40% Retail Wine20% Retail and Private EventsMonthly Complimentary Wine Tasting for TwoMedical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness ProgramCompany Matching 401(k) Retirement Savings PlanFlexible Savings Accounts- Health and Dependent CareHighly Competitive Pay plus Team Member Incentives & RewardsPay Access before Pay DayFlexible SchedulesPaid Time OffAccess to Team Member Relief ProgramEmployee Assistance Program, providing mental health, legal and financial counseling.Everyday Benefits Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and servicesEmployee Referral Bonus ProgramComplimentary Team Member Shift Meals and UniformWine and Culinary EducationCareer GrowthFlight PlanMilestones Recognition ProgramWhat Youll DoGreet all guests with hospitality; engage and answer questions about food, wine, Wine Club and facilities in a friendly, helpful mannerMaintain full knowledge of Coopers Hawk food, retail items, wines and Wines of the Month and Wine Club eventsProactively build relationships with Guests and create a memorable experienceActively educate Guests on the Coopers Hawk Wine Club and its offerings and rewards; invite them to participate in the Club with the goal of expanding our membership baseMaintain full knowledge of Tasting Room functions and retail products, including how tastings are conducted, their cost, and wines featured on the monthly tasting.Maintain an awareness of the Host and Service Assistant positions and support when neededServe alcoholic beverages in an appropriate manner consistent with company standards and legal guidelinesAssist with the transport of Carryout and Curbside Delivery orders to our GuestsActively seek out and recognize opportunities to sell products sold in the Tasting Room.Stock wine and retail merchandise in the Tasting Room; ensure all food and retail merchandise is attractively displayed per set standards.Maintain a safe, sanitary, organized, and stocked work areaComplete necessary side work during non-busy hoursHandle cash and utilize the MICROS system according to company standardsFollow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closingPerform other duties as assignedWhat Youll NeedMust represent Coopers Hawk ValuesMust be at least 21 years of ageExperience in a casual dining or upscale dining environment or retail sales preferredExperience in a wine environment or equivalent preferredA hospitality-focused individual with a passion for guest service, food and wineAn individual who thrives in a team-based environmentExperience using Micros or similar POS systemsAbility to communicate clearly with Guests, Managers and Team MembersAbility to multi-task and work calmly and effectively under pressure, in a fast-paced environmentAbility to stand and walk up to 10 hours per shiftAbility to lift and carry up to 40 poundsAbility to exert fast-paced mobility up to 6 hours in lengthMust be able to read, write and understand EnglishAbility to perform essential functions to Coopers Hawk standards and with reasonable accommodationAbility to work flexible shifts and schedules, inclusive of weekends and some holidaysCoopers Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Coopers Hawk.Coopers Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the persons race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Coopers Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.About UsCooper's Hawk Winery & Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!by Jobble More...

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