Springfield Appliance Repair Technician - Bloomington Illinois

Company: Chambers Services Inc
Location: Bloomington, Illinois
Posted On: 05/02/2024

Benefits:
401(k) matching
Bonus based on performance
Company car
Company parties
Dental insurance
Free uniforms
Health insurance
Paid time off
Training & development
Vision insurance
Benefits/Perks
Vacation paid time off
Medical benefits, retirement savings
Company Vehicle
Flexible Schedule
Paid Training
Earn $50,000 to $100,000+ per year on a pay scale that rewards performance!
Bonuses
Company Overview
Chambers Services has established itself as a leading service company that delivers exceptional, convenient customer service. As a Whirlpool Corporation's W Service company we receive unparalleled support and training to service their trusted brands including Whirlpool, Amana, Kitchenaid, Maytag, and Jenn Air. As well as most other major manufacturars!
Job Summary
We are looking for an Appliance Repair Technician with outstanding customer service skills.
Responsibilities
Meets with customers in their homes or places of business and ensures customers receive a differentiated service experience.
Interact with customers to determine service problems, explain needed repairs, and provide estimates as needed.
Meet or exceed key performance indicator metrics for performance incentives.
Masterfully diagnose and repair all major appliances such as washers and dryers, gas/electric stoves, microwave ovens, refrigerators, dishwashers and more.
Learn and apply the details of today's connected technology to major home appliance goods.
Complete all required technician competency model training, and proactively seek to remain a knowledgeable expert in the repair industry.
Drive company vehicles safely and responsibly to and from customer locations.
Utilize handheld devices to update work orders in a paperless environment.
Consistently deliver a 5 Star customer experience
Qualifications
Must be enthusiastic and customer service-focused.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Willingness to learn and develop skills.
Must have a valid driver's license.
Must be able to pass a pre-employment drug screen, criminal background check, and driver's license check.
Ability to read, write, and speak English (bi-lingual is always a plus)
Must be able to lift or maneuver 50 pounds.
Prior experience in appliance repair, HVAC, electrical, or related fields preferred.
(optional)Willing to relocate.
This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location. More...

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