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Business Office Manager - Lombard Illinois
Company: Lifespace Communites Location: Lombard, Illinois
Posted On: 04/21/2024
Overview: Live your purpose. - Grow your career. Thrive through teamwork. Create meaningful, personalized experiences. -At Lifespace, team members are at the center of delivering a purpose driven experience for our residents! We provide an environment where each team member can live their aspirations, developing in their career, making a difference, and being a part of a meaningful mission. Join our team as our new Business Office Manager today! -A few details about the role: - Member of the community leadership team; assists the Executive Director with initiatives to improve customer service and financial outcomes.
- Responsible for the revenue cycle at the community; understands the residents' agreements to ensure charges are accurately invoiced each month, statements are provided to the residents timely, payment is collected timely, and cash is appropriately posted.
- Responsible for all communication with residents, and their family members, regarding financial inquiries on contracts, billing, and charges.
- Responsible for entering census actions for all levels of living; maintain accurate census data in the healthcare management system.
- Responsible for following up with private pay residents on past due balances, documenting the activities in accordance with the collection policy; and escalate collection issues.
- Responsible for ensuring resident refunds are issued in accordance with the residency agreement. -And here's what you need to apply:
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