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Entry-Level Customer Service Professional - Marietta Georgia
Company: NorthPoint Search Group Inc Location: Marietta, Georgia
Posted On: 05/02/2024
Entry-Level Customer Service Professional - Marietta, GA Company: - A Leading Medical Device Company Location: Kennesaw Job Description: Are you looking to kick-start your career in the medical device industry with one of the largest and most reputable companies in the USA? Join our team as an Entry-Level Customer Service Professional, and let us provide you with the training and opportunities you need to succeed in this dynamic field. This is not just a job; it's your pathway to a rewarding career in one of the most exciting niches in the medical device industry. Key Responsibilities: Customer Engagement: Interact with customers in a friendly and professional manner through phone, email, and other communication channels to address inquiries, provide information, and assist with their needs. Product Knowledge: Learn about our cutting-edge medical devices and services to effectively educate customers on their features and benefits. Training and Development: Participate in our comprehensive training program, designed to equip you with the knowledge and skills needed to excel in the medical device industry. Order Processing: Facilitate order processing, including order entry, tracking, and ensuring timely and accurate deliveries. Problem Solving: Collaborate with the team to resolve customer issues and concerns, ensuring customer satisfaction. Data Management: Maintain accurate and organized customer records and data in our CRM system. Sales Support: Work closely with our sales team to support their efforts in meeting customer needs and achieving sales targets. Qualifications: Education: High school diploma or equivalent. Some college coursework is a plus but not required. Experience: No prior customer service experience is necessary. We are looking for candidates with a strong willingness to learn and grow in the role. Communication Skills: Excellent verbal and written communication skills. Customer-Focused: A passion for delivering exceptional customer service and a commitment to customer satisfaction. Tech-Savvy: Comfortable using various software tools, including Microsoft Office Suite. Team Player: Ability to work effectively as part of a collaborative team. Benefits: |
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