Technical Specialist/Support - Newnan Georgia

Company: Orion Talent
Location: Newnan, Georgia
Posted On: 04/19/2024

Position Details:
--- Title: Technical Specialist/Support
--- Location: Newnan, GA
--- Shift: Monday through Friday, 8am to 5pm. Work remote on Monday and Friday
--- Compensation: $70 - $75K + bonus
--- Benefits: Medical, Vision, and Dental insurance, Flexible Spending Account, 401K, paid Vacation and Holidays. Generous personal time policy.
--- Travel: 20% to 40%

Position Description: Responsibilities include:
--- Responsible post-sales technical support of the field instruments (pressure, temperature, flow, wireless, and mobile field device management software, i.e., FieldMate).
--- Assist end users and their sales channel with various technical support issues, including configuration, calibration, maintenance, and troubleshooting.
--- Help build and maintain customer trust in company products by providing the expertise needed to resolve various technical issues promptly as they arise.
--- Work closely with sales and product management to learn and understand customer applications and their use of these products.
--- Become an expert technical resource that can assist with product training and help customers achieve the full benefits of these products.

Requirements:
--- Well organized and excellent communication and time management skills.
--- BS in Engineering preferred, or trade school or military with industry experience.
--- Possess an energetic, outgoing, and friendly demeanor.
--- 1-5 years of previous experience in technical support or related industry application engineering and sales support experience preferred. More...

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