Concierge Agent - Orlando Florida

Location: Orlando, Florida
Posted On: 05/10/2024

Adecco is currently assisting a local client in their search to fill a Concierge Agent job in Orlando, FL. This is a temporary to permanent opportunity. Apply Now if you meet the qualifications listed below!



Responsibilities for this Concierge Agent job include:



• Process individual reservations that require special arrangements or personalized services.

• Wherever possible, adhere to a 24 hour turnaround time on all reservations & quotes

• Support other agents within the general Reservations department when workloads dictate

• Create unique itineraries based on the outlined requirements of the individual client – e.g. themed, special interest, sporting events or activity etc.

• Provide suggestions to enhance a client?s personalized itinerary with the aim of increasing total booking revenue for MPNA.

• Provide feedback to Product Dept. reporting the types of products being requested on an ad hoc basis to assist Product Managers determination of whether a wholesale contract would be viable.

• Focus on all non-standard booking requests



Qualifications:



• Good verbal and written communication skills

• Basic working knowledge of office software products & reservation systems

• Excellent telephone manner

• Well organized & good time manager

• Good product knowledge of key travel destinations in USA & Canada

• Able to create & present personalized travel itineraries

• Basic selling skills, able to capitalize on opportunities to up sell requested arrangements.

• Able to calculate & present accurate quotes



Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.



Click on Apply Now to be considered for this Concierge Agent job in Orlando, FL or you can visit our website www.adeccousa.com to search for other opportunities that are currently available.



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