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Representative Credit - Orlando Florida
Company: CEMEX Location: Orlando, Florida
Posted On: 05/07/2024
Company Overview Founded in 1906, over the last 110+ years' CEMEX has grown into a global building materials company that provides high quality products and reliable service to customers and communities throughout the Americas, Europe, Africa, the Middle East, and Asia. Here at CEMEX we offer our employees competitive wages, career growth, excellent benefits including health, dental & vision plans, vacation or paid time off, employee assistance program and retirement plan options, along with over a century of stability to build your next career on! To learn more about our company culture and why you should join us, visit us at www.cemexusa.com/careers . For direct access to CEMEX Career Opportunities, visit us at https://jobs.cemex.com/ . Job Summary The Credit Representative is responsible for the collections of accounts receivable within the assigned credit area. The position works closely with their Credit Manager, credit staff, and sales to meet customer requirements and collection goals. Knowledge of construction lien laws and legal matters is a plus, in order to protect accounts receivable to minimize losses and maximize cash flow. The position must maintain good relations with all external and internal customers. Job Responsibilities - Monitor, protect, and manage the company's investment in accounts receivable
- Manage individual portfolio of customers for collections
- Contact customers for accounts receivable balances and meeting daily call quota provided by management
- File liens to protect accounts receivable under the assigned customer portfolio
- Handle sensitive customer issues
- Process and complete daily lien waivers and releases
- Maintain a clean aging by resolving customer adjustments in a timely manner
- Present collection updates to management on individual customers
- Partner with all lines of business to ensure total customer satisfaction
- Achieve monthly DSO and collection percentage goals
Qualifications - 3 years collection background, preferred in commercial
- 2 years of directly related construction work experience preferred
Knowledge, Skills, and Abilities - Knowledge of PC Programs (Microsoft Office, Outlook, IBM Notes, SAP ECC, SAP CRM and web applications
- Construction lien law knowledge a plus
- Organizational skills
- Detail-oriented and thorough follow-up skills
- Good interpersonal skills to interact with both internal and external customers
- Manage time effectively to schedule and prioritize assignments
- Manage time and tasks when dealing with emergencies
Working Conditions - Works in office and occasionally at plants, terminals, warehouses and other facilities
- Sitting for extended periods of time
- Must be comfortable working in a fast-paced, rapidly changing environment
- May be required to work after hours and on weekends or holidays for project implementation
- Domestic and international travel required
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