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Fraud Investigator I (Fraud Detection) - Tampa Florida
Company: USAA Location: Tampa, Florida
Posted On: 05/05/2024
Why USAA?Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!The OpportunityThe OpportunityConducts internal or external fraud investigations and files regulatory reports according to legal requirements while ensuring adherence to all applicable deadlines. Completes interviews with internal and external parties. Performs mitigation and remediation activities while utilizing multiple applications and platforms in support of fraud operation activities to alleviate any potential negative impact to members and/or the organization.We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Phoenix, AZ, San Antonio or Plano, TX or Tampa, FL.Relocation assistance is not available for this position. -What you'll do: - Manages and conducts fraud investigations with a higher level of complexity of suspected or known criminal activity involving multiple bank or investment products, payment types, and fraud categories.
- Reviews monetary and non-monetary fraud transaction to detect fraudulent patterns and trends in support of the investigative process.
- Performs thorough analysis of evidence; assesses veracity of information compiled, to include documentary materials and results of interviews, to develop investigative conclusions.
- Utilizes advanced knowledge of the Bank Secrecy Act, USA Patriot Act, applicable laws and regulations, company policies, and best practices in the investigative field to organize investigative results.
- Prepares cases for criminal prosecution and presents evidence to appropriate law enforcement agencies for prosecution.
- Provides testimony to the grand jury and trial courts and file regulatory reports as necessary.
- Participates, in task groups and committees for the purpose of reviewing and improving policies, procedures, and processes or providing subject matter expertise.
- Utilizes deep product and system knowledge within USAA's Bank to conduct investigations.
- Identifies and resolves issues; identifies appropriate issues for escalation such as fraudulent trends, vulnerabilities causing increased fraudulent activity and/or larger than normal losses.
- Serves as a liaison with law enforcement agencies and other institutions to ensure USAA is informed of all relevant potential risks.
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.What you have:
- Bachelor's Degree; OR 4 years of related financial services or federal, state, local, or military law enforcement investigations experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
- 4 years of experience in financial services or financial crimes experience to include 2 years of federal/local/state/military law enforcement investigations.
- Advanced knowledge of the Bank Secrecy Act, USA Patriot Act, and other applicable laws and regulations.
- Advanced knowledge of Microsoft Office.
- Strong oral and written communication skills.
- Demonstrated experience analyzing and interpreting data to identify trends and patterns.What sets you apart:
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