Network Control Specialist- Melbourne, FL with Security Clearance - Melbourne Florida

Company: SOC/Day & Zimmermann Federal Services
Location: Melbourne, Florida
Posted On: 04/29/2024

Network Control Specialist needed for a contract to hire opportunity with SOC's client to work in Melbourne, FloridaUS Citizenship with the ability to obtain a Public Trust Clearance is Required! Responsibilities--- Our client is seeking a Network Control Specialist that will monitor, analyze and troubleshoot network problems within an operations center utilizing network management and monitoring toolsThis position monitors the alarm conditions on the network to proactively identify and minimize disruption and impact to end users on the networkThis position is part of a 24x7 network control environment, working shifts include nights and weekends when needed.--- Perform root cause analysis to determine a plan of action for restoring customer's services--- Operate among a myriad of internal L3Harris teammates and external telecommunication partners to follow through with operational processes and improve restoration times--- Facilitate coordination with our User Community, the Field Services Group, and telecommunication partners for both Break/Fix actions, as well as Change Management activities--- Document Trouble Tickets and Change Requests of all related activities--- Work in a 24x7 network control environment, supporting shift work that may include Weekends and Holidays.--- Support short-term emergency evacuation to local or remote backup facilitiesQualifications--- Bachelor's degree in Telecommunications Engineering, Networking, Information Technology or related field or a combination of 4 years of related work experience, post-secondary education and/or industry Certifications.--- 2 years' experience with domain knowledge of L1 through L4 of the OSI Model.--- 2 years' experience with L1-3 protocols to include LAN/WAN/MAN, OSPF, EIGRP, BGP, IBGP, EBGP, IS-IS, and MPLS.--- 1 years' experience with Simple Network Management Protocol (SNMP) and Network Management System (NMS) applications used to monitor networked devices.--- Familiarity with Incident, Change and Problem Management practicesPreferred Qualifications--- Experience working with Long Term Evolution (LTE) and VPN technologies.--- Experience with call center phone systems and ability to work in a fast-paced environment.--- Experience with vendor engagement to resolve IT issues.--- Prior experience required in maintaining high service levels in a demanding customer support services environment.--- CCENT, CCNA, CCNP, CompTIA and/or ITIL v3/4 certificationsIn compliance with the Equal Pay for Equal Work Act, the salary range for this role is $60,000 - $70,000This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic locationEmployment Pre-requisites The following requirements must be met to be eligible for this position: Successful completion of a background investigation, and d rug urinalysisSOC, a Day & Zimmermann company, is an Equal Opportunity Employer,EOE AA M/F/Vet/Disability. More...

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