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EUC support engineer - Miramar Florida
Company: Diverse Lynx Location: Miramar, Florida
Posted On: 04/26/2024
Job Title: EUC support engineer Location: Miramar, FL Duration: Full-time only Job Description: Job Title EUC support engineer Skill Communication Skill Type Helpdesk Minimum Experience 2 - 4 Years Must Have Technical/Functional Skills End user support experience, desktop management, SCCM, IGEL , UMS , ITIL Experience Required 2-5 years Roles & Responsibilities --- Displaying world class customer focused IT support, developing, and maintaining relationships within the business, at all levels. Communication both technically and non-technical is key. --- Perform daily checks on all open issues and own to closure thus ensuring Service Level Agreement (SLA) and Operational Level Agreement (OLA) compliance --- Independently resolves complex, break-fix issues; troubleshoot user problems at the desktop or provides phone support to diagnosis remote customer issues Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company. More...
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