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Receptionist- Conviva Safety Harbor - Safety Harbor Florida
Company: Conviva Location: Safety Harbor, Florida
Posted On: 04/25/2024
Become a part of our caring community and help us put health first The Receptionist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Receptionist performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments. The Receptionist operates a switchboard or multi-line phone and maintains long distance call logs. Takes and distributes accurate messages. Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address. Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation. Job Functions -
Welcomes patients and visitors -
Patients check-in -
Assists patients, answering patients' questions -
Appointment scheduling -
Verification of insurances -
Collecting patient charges Use your skills to make an impact Requirements -
Strong Customer Service background -
Excellent phone etiquette: Clinic is very busy, must be comfortable with high volume calls -
Must be able to multitask -
Knowledge of MS Office (Word, Excel, Outlook, Access) Preferred |
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