Service Navigator - Wilmington Delaware

Company: Children and Families First Delaware, Inc.
Location: Wilmington, Delaware
Posted On: 04/27/2024

Job Type

Full-time

Description

• Directly screen and assess school family needs following program protocols, including, but not limited to analyzing presenting problems to determine service needs.
• Provide individualized client support to school families as referred by school staff, by helping each family address their barriers and needs.
• Work closely site coordinator to assist with the development of achievement plans for families.
• Work in partnership with the family, providing assistance to accomplish goals and objectives (i.e. scheduling appointments, applying for public benefits, identifying subsidized housing, etc.).
• Work in partnership with identified families, Team Leader and School Administrators to address school attendance issues, tardiness and behavior concerns.
• Work in partnership with School Team Leader and school administrators to facilitate support and referral to services for students and families involved.
• Provide assessment, planning, referrals, advocacy, and collateral contacts on behalf of clients.
• Maintain contact with clients through meetings at the school, telephone calls, or home visits, or other means necessary.
• Build partnerships with outside community resources to link to families.
• Work with the School Administration and other team members to track critical data in order to measure project outcomes.
• Prepare and maintain timely documentation and records in accordance with agency, state accreditation, and other requirements, policies, and procedures.
• Participate in regular meetings with staff, school leadership, other school staff, to build connections with families that need further assessment, connection to resources, and to review existing cases.
• Establish and maintain professional, collaborative relationships with the agency, the community, and within the school setting. Benefits include:
  • Health, Dental and Vision Insurance
  • Vacation, Sick and Holiday Pay
  • Tuition Assistance
  • 401 (k)
  • EAP and other wellness programs Requirements
    • Bachelor's Degree in Human Service or related field.
    • Ability to respond appropriately to the cultural differences present among the agency's service population.
    • Flexibility with respect to work assignment in accordance with agency need.
    • Ability to work independently and accurately.
    • Familiarity with the community in which the families served reside; preference for individuals who currently or previously lived within the community feeder of the schools served.
    • Strong oral and written communication skills.
    • Good organizational skills.
    • Strong interpersonal skills
    • Ability to work as a team member
    • Must have valid driver's license, which meets the requirements of the agency's insurance carrier
    • Must have reliable transportation More...

          

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