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Lead Enterprise Risk Officer - Home Lending Servicing Risk - Washington DC
Company: Wells Fargo Location: Washington, DC
Posted On: 05/01/2024
About this role:Wells Fargo is seeking a Lead Enterprise Risk Officer responsible for providing risk oversight of Home Lending Servicing, with a focus on service transfer activities.In this role, you will: - Use subject matter expertise and business knowledge to provide independent risk oversight and credible challenge to front line service transfer activities
- Provide risk expertise and consulting to Home Lending Servicing, including the development of corrective action plans and effectively managing change
- Evaluate the adequacy and effectiveness of policies, procedures, processes, systems, and internal controls
- Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
- Develop, implement, monitor and interpret risk-based governance programs, create new policies and guidelines
- Review moderately complex business, operational, or technical challenges that require an in-depth evaluation of variable factors
- Utilize risk knowledge to issue resolutions for moderate to high-risk companywide projects and initiatives
- Resolve moderately complex issues and lead team to meet risk area, projects and process deliverables, while leveraging solid understanding of the risk policies, procedures and compliance requirements
- Lead and manage multiple concurrent initiatives
- Partner with managers to coordinate risk reporting to executive management, committees, and Board of DirectorsRequired Qualifications, US:
- 5+ years of Risk Management experience (Compliance, Financial Crimes, Operational Risk, Audit, Legal, Credit Risk, Market Risk, IT Systems Security, Business Process Management) or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationDesired Qualifications:
- Home lending experience with subject matter expertise in one or more of the following areas: foreclosure, REO, bankruptcy or performing servicing
- 3+ years SAS, SQL, or Tableau experience
- Excellent collaboration and communication skills. Ability to clearly and concisely communicate (both written and verbal) with business partners, peers and senior management and lead discussions.
- Superior ability to identify, evaluate, aggregate, and challenge risks - balancing the impact to customers, business, and bank.
- Ability to work independently with minimal direction; superior ability to exercise independent judgment and apply prudent risk mitigation principles
- Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
- Ability to develop partnerships and collaborate with other business and functional areas
- Excellent problem-solving skills and the ability to thoroughly research and analyze options and impacts of solutions
- Advanced Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
- Ability to manage multiple priorities and think strategically across multiple portfolios/investors from an end-to-end servicing view
- Knowledge of Home Lending servicing systems, applicable tools, and automated decisioning tools
- Knowledge of processes and risks associated with service transfer activities
- A BS/BA degree or higher
- Ability to mentor other team members Posting Locations:
- 401 S. Tryon Street - Charlotte, North Carolina
- 600 Wells Fargo - Minneapolis, Minnesota
- 7001 Westown Pkwy - West Des Moines, Iowa
- 1150 W. Washington - Tempe, Arizona
- 1455 Ross Ave - Dallas, TexasJob Expectations:
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