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Windows System Administrator (Job #6428) - Westport Connecticut
Location: Westport, Connecticut
Posted On: 05/14/2024
The Sr. Windows Systems Administrator will use system analysis techniques and procedures, including consulting with users, to determine hardware, software, or system functional specifications.
Responsibilities include:
• Work closely with customers and other team members to troubleshoot complex customer issues and document solutions.
• Management and operation of SQL Server, Windows 2008/2012, CRM Dynamics, SharePoint, and Active Directory
• Tasks related to risk management and security compliance including vulnerability scanning, Software, OS, Database and application patching and upgrades, measured against SLAs.
• Complete data backup and restore tasks
• Manage assigned tickets to ensure SLA compliance and customer satisfaction.
• Provide root-cause analysis, contribute to knowledge base, and provide recommendations for continuous improvements to workflow, process, and technology.
Required Skills:
• Experience and understanding with Cloud and Virtualization technologies
• Understanding of operating systems including, but not limited to:
o Windows Server 2003, 2008, 2008 R2, 2012
o Understanding of various services such as DNS, SMTP, SNMP, SSL and SSH.
• Experience supporting one or all of the following
o CMS/Collaboration systems such as SharePoint
o Enterprise Systems – Exchange, Dynamics, Active Directory, etc..
• Understanding of ITIL processes including Service Desk, Incident, Problem, Change and Configuration Management
• Experience applying written and verbal communication skills effectively to include the following:
o Analytic, Organization, and Customer Service Skills
o Problem solving skills; the ability to manage multiple tasks under pressure and tight deadlines. More...
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