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Director, Cyber Services and Incident Response - Southington Connecticut
Company: AmTrust Financial Location: Southington, Connecticut
Posted On: 04/28/2024
Director, Cyber Services and Incident Response Job Locations US-United States Requisition ID 2024-16418 Category Cyber Underwriting Position Type Regular Full-Time Overview Come and join the AmTrustCyber Team! We are a growing and flourishing Cyber/Tech Team with offices around the country. In this role, you will be responsible for responding to cyber security events experienced by insureds of AmTrustCyber. Our portfolio of business includes both admitted and surplus accounts and primary and excess accounts across a diverse range of industries and insureds that are SMEs through Fortune 500 companies. The ideal candidate has an appreciation for time sensitivity, customer service and collaboration - both with internal and external partners. This role also is responsible for working with AmTrustCyber insureds and third-party vendors to coordinate cyber risk service offerings. Maintains a solid understanding of AmTrust's mission, vision, and values. Upholds the standards of the AmTrust organization. This position would ideally report on a hybrid basis into one of our AmTrust office locations. Responsibilities Actively participate in incident response management for insureds of AmTrustCyber. - Engage in prompt intake calls and ensure consistent follow-up throughout the life cycle of the claim.
- Collaborate with AmTrustCyber claims professionals for holistic incident management.
- Manage vendors and outside counsel including selection of counsel for specific matters, negotiation of rates to ensure the best interest of AmTrustCyber are forefront and oversight of performance metrics as well as timely payments.
- Partner with AmTrustCyber team in marketing and business development efforts.
- Ensure superior client service with valuable, efficient, effective, and timely solutions for clients.
- Keep current with cyber market trends and notable claims.
- Perform other functionally related duties as assigned.
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