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Business Operations Manager III - Colorado Springs Colorado
Company: DISH Location: Colorado Springs, Colorado
Posted On: 05/09/2024
Company Summary DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America's First Smart Network---.Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile. Department Summary Our Retail Wireless team, serving our Boost Infinite, Boost Mobile and Gen Mobile Brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a first-of-its-kind 5G network, a passion for change and the power to drive it, we'll emerge as the nation's fourth facilities-based wireless carrier and a disruptive force in the market at large. Job Duties and Responsibilities This Business Operations Manager III will work within the Retail Sales Development team. This role will be working in a collaborative and fast-paced environment. -Key Responsibilities: - - Maintain, develop and implement sales operations processes and best practices that can be implemented throughout the prepaid and postpaid sales organizations inclusive postpaid in retail initiatives, new product GTM strategies, distribution and field execution strategy and other assigned areas of responsibility
- Handle key operational support functions and special ad-hoc projects for the team
- Responsible for various senior meeting content and reporting
- Partner with Sales team to identify metric opportunities within markets
- Maintain and develop content, reporting, presentation building, and operational direction within the Boost sales escalation team for Boost Prepaid and Postpaid
- Work with cross-functional groups
- Manage standard policy exception process
- Manages and coordinates the requirements and implementation of assigned projects for the enterprise, including tracking schedules, issues, and tasks
- Be a business lead/POC representative for the Boost Organization
- Project management for smaller projects related to optimizing Retail experience
- Responsible for the assigned organization(s) meeting content orchestration and disseminating assigned org(s) hot topics
- Handle key operational support functions and special ad-hoc projects for the Boost Team
- ---Build and lead a go-to-market team responsible for launching new retail locations efficiently and effectively
Skills, Experience and Requirements Education and Experience: - Bachelor's degree from an accredited university or college preferred
- Minimum of 5 years of business development, account management, or similar title in a partner facing environmentSkills and Qualifications:
- Experience in identifying and forming new programs and/or processes
- Demonstrated leadership skills with an ability to influence stakeholders at all levels of an organization
- Excellent presentation skills
- Relationship management across sales operations team, sales team, and other department
- Demonstrates the ability to multitask, prioritize team's work, and drive positive change consistent with overarching organizational goals
- Strong project management skills including a demonstrated ability to plan, schedule, organize, coordinate, manage, & evaluate project efficiency
- Experience with or ability to work in a fast-paced, high-throughput environmentLocation:
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