Retail Market Manager - Santa Rosa California

Company: Work World
Location: Santa Rosa, California
Posted On: 05/10/2024

Position Overview:Location: Santa Rosa, CA (Some travel required)Compensation- $65k-$80kAbout Work World:Work World is the largest specialty retailer of workwear and work boots in the Western U.S. From humble beginnings in 1990, we now operate 35+ stores under the Work World and Whistle Workwear brand names in California, Nevada, and Washington. We sell boots, apparel, scrubs and safety gear from top vendors in the industry including Carhartt, Wolverine, Timberland Pro, and more. We are dedicated to putting our customers first, and we believe blue collar workers are the backbone of our communities and our country. We are committed to our values of customer service, respect, positivity and integrity, and require each employee to demonstrate these values. We're excited to add to our management team. Work World is growing and we need your help.Join our location and help lead the next stage of growth for our company. We are looking for a Market Manager.What's In It for You:Generous Bonus StructurePaid Time Off401k Retirement planMedical, Dental, and Vision insuranceEmployee DiscountsWhat it's like working here:Each store operates on a lean and close-knit group of team members and managers. This enables each employee to have a direct impact in the success of our company. We seek to create an inclusive environment and always put our internal and external customers first.Work World employees are unique individuals whose varied talents and experiences bring value to our customers. The diversity and ideas of our employees inspire us in everything we do. People are at the heart of every connection we build, and together we can accomplish anything.What you'll be doing:Responsible for store management (lead and manage accountability) oversight of all operations for two locations in the Santa Rosa Market.Direct and support both stores to achieve Sales, EBIDAT, and KPI'sTrain and develop promotable Assistant Store Managers for in-market promotions.Assist DM & TSM in training initiatives and projectsPolicy, process, and training developmentStore remerchandising and merch trainingRecruiting and hiring in a difficult marketAssist DM in remote marketsAssist in new market developmentHiring for new storesAssisting DO and PM in project follow-upsAssist in coordinating merch delivery and set-up logisticsInspire, motivate, lead, and develop a store teamModel and foster a consumer centric mindset within the storeModel selling behaviors through genuine interactions with consumersProvide direct coaching, feedback, training, and supervision of the store staffOpen and close the storePrepare opening and closing paperworkGreet customers and assist customers in finding itemsAnswer phone courteouslyKeep store neat and clean at all timesRing sales on cash registerProcess merchandise shipmentsPrepare bank deposits and drop at bankBuy change for store as neededProcess damages, to include preparation of debit memosSupervise and assist training all personnelWork nights and weekendsPerform other duties as assigned by your Area Manager and/or Director of OperationsSet expectations for customer engagement, store policies and procedures to appropriately manage expenses while maximizing sales and profitabilityWhat You'll Need:Minimum 3-years of prior retail management experience as a Store ManagerExperience managing multiple locationsExperience staffing & recruitingHigh School DiplomaAbility to communicate clearly and effectivelyAbility to work independently and lead a teamStrong verbal and written communication skillsAbility to constructively coach others to succeedAble to work a full-time schedule including nights, weekends, and holidaysMust be able to climb a ladderMust be able to lift 25 poundsStanding for long periods of timeBi-Lingual a plusWhat You'll Learn:Leadership and organizational development skillsSales and merchandising best practices Customer service techniques including communication, and the ability to outperform the expectations of our customersThe ability to adapt to fast and unique situations to provide an amazing customer experienceHow to network and build long lasting relationships with both customers and your fellow employeesPay Range: USD $65,000.00 - USD $80,000.00 /Yr. More...

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