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Product Data Scientist - San Jose California

Company: Cisco
Location: San Jose, California
Posted On: 05/09/2024

Who We Are

We are Outshift at Cisco. We are chartered to build the next new business for Cisco. We take Cisco into new markets, and especially towards new personas-both buyer and user.

Like building a startup from the ground up, we believe it's all about having an entrepreneurial approach. We take ideas from astonishing thought to a product that solves a critical need, then deliver an experience that delights users and customers. Outshift is about innovation. We look from 12 months out to five years in the future, wearing multiple hats, failing and learning fast, challenging assumptions and finding new ways of solving problems. Driving form from ambiguity. It's about creativity. We are looking for entrepreneurs and problem solvers, whether as designers & marketers, product-led growth authorities, business development, SDRs, or customer success experts. We're always looking for product managers, data scientists, and ML engineers, too.

Yes, we are building the next set of startups with the support of a trusted name like Cisco. Where else will you get to do this? We are Outshift at Cisco. We run bold, we run agile, and we run high-reaching. Come create with us.

Learn more about us at https://outshift.com/ ( https://outshift.com/ )

Who You'll Work With

The Outshift team is a highly visible group within Cisco focused on developing new market opportunities. We collaborate with many different organizations both within Cisco as well as outside of Cisco. Teams that you'll engage with are internal Marketing, Product, Customer Success, Engineering as well as other Cisco Generalist Sellers & Technology Overlay Sales teams. Externally, you will work with Customers & Partners as well as some Technology partners & Cloud Service Providers.

What You'll Do

We are seeking an experienced Senior Product Data Scientist to work closely with our product management team to develop and maintain data-driven products, with a focus on our Gen AI product portfolio such as Motific. You will play a meaningful role in defining and measuring the success of our products.

In this role, you can expect to:

  • Work with product, engineering, and data engineering teams on data instrumentation.
  • Collaborate with product managers to develop and track key metrics that inform product decisions.
  • Build dashboards to provide actionable insights on product usage and performance.
  • Analyze user behavior and identify trends and patterns, helping us optimize our products to meet customer needs and drive business growth.

    Your responsibilities will include:

    • Collaborate with product managers to define product requirements and develop data-driven solutions to meet customer needs.
    • Analyze data to identify trends, opportunities, and challenges, and develop insights to inform product decisions.
    • Design and implement A/B testing and experimentation frameworks to measure the impact of product changes on customer behavior and business outcomes.
    • Work with data engineering teams to design and implement data pipelines and architectures to support data-driven products.
    • Develop and maintain data visualizations and reports to communicate insights and results to stakeholders.
    • Stay up-to-date with industry trends and emerging technologies in data science and machine learning, and apply this knowledge to drive innovation and improvement in our products
    • Communicate sophisticated technical concepts to non-technical stakeholders, including product managers, designers, and executives.

      Minimum Qualifications

      • Bachelors +7yrs or related experience or Masters +4yrs related experience or PhD +1yr of related experience.
      • 5+ years of experience in data science, with a focus on product development, experimentation, and analytics.
      • 4+ years of experience in using SQL.
      • 2+ years of experience in data visualization tools such as Tableau, Power BI or similar.

        Preferred Qualifications

        • Strong programming skills in languages such as Python and SQL.
        • Experience with modern observability technology stacks and CDP.
        • Experience with machine learning libraries and frameworks.
        • Experience leading Product Analytics at an enterprise B2B SaaS company.
        • Background in AI, security technology, SaaS application, or related technology.
        • Ability to work in a fast-paced environment and prioritize multiple projects and deadlines.
        • Strong business acumen and understanding of product development and deployment processes.
          Why Cisco?

          #WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you!

          Nearly every internet connection around the world touches Cisco. We're the Internet's optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it's not what we make but what we make happen which marks us out. We're helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We're helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.

          We tackle whatever challenges come our way. We have each other's backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

          We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we're committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

          So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco

          #LI-TA2

          #LI-Remote

          Message to applicants applying to work in the U.S. and/or Canada:

          When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

          U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

          Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

          .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

          1.5% of incentive target for each 1% of attainment between 50% and 75%;

          1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

          For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. More...

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