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Operations Manager - Visalia California
Company: MV Transportation Location: Visalia, California
Posted On: 05/03/2024
Overview If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights: -
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Responsibilities MV Transportation is seeking an -Operations Manager -will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures. The Operations Manager is primarily responsible for but not limited to: - Effectively manage on-time performance and driver availability.
- Effectively manage all call center functions.
- Effectively manage customer relations through both direct contact and outreach programs.
- Identify, select, train and mentor location staff.
- Effectively and frequently communicate with location staff and support team members.
- Assist in overseeing safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.
- Contributes to maintain the safety culture of the division.
- Maintain client contact routinely to meet or exceed expectations.
- Assist with conducting periodic departmental audits.
- Daily, weekly and monthly review of key operational metrics.
- Implement, promote and adhere to company policies and procedures.
- Participates in location labor and employee relations activities.
Qualifications Talent Requirements: |
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