Floor Manager - Long Beach California

Company: Urth Caffe
Location: Long Beach, California
Posted On: 04/17/2024

Position: Manager


Work Area: Front of the House


Immediate Supervisors: Owner/Operations Manager/Area Supervisor


Urth Caffe


Urth Caff-- started in 1989 as the first heirloom and organic coffee company in the USA. Urth is a strong, growing company with a bright future filled with many exciting opportunities. We are always looking for great, kind, hardworking people to join our team and become a part of the growing Urth Caff-- family!



Position Overview



This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Supervisors may assign additional responsibilities and the responsibilities may change as the needs of the business change.


Responsibilities:


1. Open door and shut off alarm. Set lights and air conditioning.


2. Solve any pending issues from previous shift.


3. Assign opening duties to all Front of the House positions.


4. Review break violations reports and provide corrections.


5. Check email for catering orders and office requests. Send labor log and sales report.


6. Conduct 5 minutes meeting to communicate to employees about safety, guest service, any food related items, promotions and training.


7. Prepare all paperwork and set cash for registers. Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with policies and procedures.


8. Ensure that caff-- is setup correctly.


9. Receive all pastries and dessert items for quality and presentation.


10. Receive all deliveries from all vendors, check in and organize stock.


11. Check uniforms for name badge, swipe cards, safety shoes, safety belts and cutting gloves.


12. Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.


13. Terminations need approvals from either Founder, Area Supervisor and/or Human Resources.


14. Check trash outside, umbrellas and outside set up.


15. Send employees on break, observe and provide training for employee's performance and work productivity.


16. Every half hour check for guest satisfaction inside and outside dining areas. Deal with all Guest issues. Make sure you carry guest coupons with you always.


17. Deal with all employee issues including disciplinary actions.


18. Close registers and count and verify all monies.


19. Check and maintain the overall appearance of the caff-- inside and outside.


20. Communicate with co-managers and cashiers about any 86 items.


21. Communicate with co-managers any guest and employee issues.


General and Safety:


1. Use safety belt and safety shoes at all times.


2. Use hand truck to move or lift anything over 15 lbs.


3. Must perform physical activities in a variety of environmental conditions that require moderate strength including climbing, lifting, balancing, walking and handling of materials. Must be able to stand for long periods of time.


4. The position requires lifting of 25 lbs. anything over 25 lbs. assistance will be given to you.


5. Watch for wet floors and spillage, put signs and dry immediately.


6. CLEAN AS YOU GO! Watch for food, debris and objects on the floor.


7. The position requires the employee to be friendly and courteous.


8. Our Guests always come first! Use Please and Thank you at all times!


Physical Requirements:


The ability to lift 25/pounds regularly & un-assisted


The ability to respond quickly to sounds


The ability to move safely over uneven terrain or in confined spaces


The ability to safely climb ladders


The ability to work in cold temperatures


The ability to wear personal protective gear correctly most of the day


The ability to perform repetitive standing, walking, squatting, bending, kneeling, twisting, stooping, balancing, reaching, pushing


Pay Range (Pay ranges applicable to CA locations only)


Experience:


Restaurant management: 2 years (Required)


Benefits:


401(k)


401(k) matching


Dental insurance


Flexible schedule


Health insurance


Vision insurance


Experience level:



Shift availability:



Day Shift (Required)


Night Shift (Required)


Every weekend


Monday to Friday


Job Type: Full-time


Pay: From $24.00 per hour


Expected hours: 40 - 50 per week



We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, national origin, age, disability, protected veteran status, or any other characteristic protected by law. Urth will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. Employment will be contingent upon Urth's receipt of proof of the applicant's right to work in the United States consistent with federal law.

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