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Entry Level Customer Service Rep - $17/hr - Fort Smith Arkansas
Company: Foundever Location: Fort Smith, Arkansas
Posted On: 05/05/2024
At Foundever , experience is everything: At Foundever, we deliver leading customer experience (CX) solutions to global clients that offer their consumers many products including, financial services, technical and warranty support, and roadside assistance. All calls are inbound calls only - no cold calling. Customer Service Representatives will be supporting one of the largest insurance and banking providers in the U.S. and will assist with entry-level banking and financial needs. We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our managers are internal promotions. Location Requirements: Must reside within driving distance of our Fort Smith, AR location. You will be working onsite at 4600 Towson Ave #275, Fort Smith, AR 72901. Skills, Knowledge, & Abilities: - Active listening skills, effective verbal and written communication skills
- Ability to solve complex situations, utilizing questioning and deductive reasoning skills
- Demonstrated ability to navigate multiple systems
- High service-aptitude with personal drive to serve/display compassion and empathy
- Willingness to learn and develop skills to improve your work performance
Benefits: - Pay 17$/H
- 100% paid Professional Training at $15/H
- Expected hours: No less than 40 per week, Weekends as needed
- 401(k)
- Medical, Dental, Vision and Wellness Benefits
- Employee Assistance Program (EAP)
- Paid Time Off
- Employee discounts
- Referral Bonuses
- Internal Mobility (84% of our managers are promoted within)
Requirements: |
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