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Customer Service Representative - Phoenix Arizona
Company: SYSCO Location: Phoenix, Arizona
Posted On: 05/14/2024
Company: -US1634 Bellissimo Distribution, LLC - Greco ArizonaZip Code:85031Minimum Level of Education:High School or EquivalentMinimum Years of Experience:1 YearEmployment Type:Full TimeTravel Percentage: -0COMPENSATION INFORMATION:The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. - Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factorsSchedule - (Sunday, Monday, Wednesday and Friday 930am to 5pm)JOB SUMMARYThis is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (Customer Sales Representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible.RESPONSIBILITIES - Answer all incoming concerns/needs from all customers
- Key pick-up request, Handle transportation/routing on delivery questions
- Process will-call orders
- Provide customers with invoice copies.
- Process credits
- Maintaining Call list
- Monitor orders before the cut-off
- Communicate regularly with the AE (account executives) and customers.
- Manage the same-day deliveries for OPCO (operating company)
- Perform other duties as directed by Supervisor.QUALIFICATIONSEducation
- High school diploma or equivalent.Experience
- 1 year prior outside foodservice sales coordination or customer support experience
- Preferred: Previous call center experienceProfessional Skills
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