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Business Advisor II - Phoenix Arizona
Company: USAA Location: Phoenix, Arizona
Posted On: 05/14/2024
Why USAA?Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty, and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Business Advisor II, you will advise stakeholders by providing business planning guidance to include research, development, planning and implementation of procedures and processes to increase business viability and ensure compliance and/or product competitiveness and profitable growth. Assists in the development and implementation of solutions to influence business decisions for relevant CoSA or line(s) of business. Identifies opportunities to change, enhance, or streamline exiting business programs. Identifies regulatory and/or operational gaps within the experience to mitigate key risks associated with financial, reputational or member harm. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. This position can work remotely in the continental U.S. with occasional business travel.The Opportunity - Seeks opportunities and provides guidance on procedure and process improvement and/or implements business solutions to meet business needs.
- Collaborates with enterprise partners to facilitate the development of business rules, requirements and artifacts for business projects, processes, and initiatives.
- Coordinates with appropriate stakeholders and program/project sponsors to help ensure successful product and initiative implementation.
- Coordinates training, communications such as job aids and related activities for new processes, procedures and/or product changes.
- Conducts periodic testing against key controls and take vital actions to address issues
- Assists in the collection and documentation of business decisions in accordance with enterprise record retention standards.
- Ensures risks associated with business activities are optimally identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.What you have:
- Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
- 2 years of project management or business planning experience.
- Developing knowledge of relevant industry technology applications such as Salesforce, SharePoint, Portal, CRM, CBS, Fiserv, KDIM, Fidelity, Metric Stream, or other industry related applications.
- Demonstrated experience in developing recommendations or solutions that will increase efficiency and improve business processes or decisions.
- Developing experience in both written and verbal communication, to deliver key information effectively to stakeholders and all levels of management.
- Developing experience/ knowledge of risk management frameworks and regulatory requirements for applicable LOB.
- Developing knowledge of Microsoft Office tools.What sets you apart:
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