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GAP Regional Protective Services Manager - West - Phoenix Arizona
Company: Accenture Location: Phoenix, Arizona
Posted On: 05/03/2024
Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services - creating tangible value at speed and scale. We are a talent and innovation led company with 743,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360 - value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360 - value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com. Bring your ideas and communications expertise to Accenture and you may find that your career catapults to places you never imagined. Whether you work directly with clients or manage important internal initiatives and efforts, you'll find amazing opportunities to make a measurable difference. Job Summary: The GAP Regional Protective Services Manager is responsible for providing risk intelligence monitoring, physical security advice/assistance and crisis management for Accenture locations within the assigned geographic area of responsibility. This role is responsible for conducting physical security reviews of Accenture offices and projects sites. Key Responsibilities: General - Has a strong knowledge of Physical Security and Crisis Management.
- Shows strong writing skills with the ability to quickly and clearly craft succinct executive briefings.
- Comfortable with a highly visible customer facing role.
- Performs Physical Security Reviews.
- Deals with difficult and sensitive situations appropriately.
- Passionate about customer service and executive presence.
- Has extensive knowledge in behavioral threat assessment and response.
- Has experience running crisis management exercises and events.
- Prepares weekly status reports including status, deliverable deadlines, actionable progress and attends team status meetings.
- Identifies complex or disputed issues, which have major day-to-day impact on area of responsibility and resolves with guidance from Regional Protective Services Lead/Supervisor.
- Develops and manages positive customer relationships within area of responsibility acting as a key contact for security issues.
- Establishes near-term goals and provides input to longer-term goals within area of responsibility; contributes to long-term planning.
- Has general understanding of life safety, executive protection, and business continuity best practices.
Monitoring Risk Intelligence and Coordinating Incident Response - Highly responsive, flexible, and adaptable.
- Monitors local risk intelligence information and provides weekly local threat environment reports to Regional Protective Services Lead.
- Coordinates and provides crisis response with Regional Protective Services Lead.
- Activates network for disaster response.
- Coordinates vendor/contractor response involvement.
- Ensures security protocols are adhered to within area of responsibility.
- Develops law enforcement, vendor, and emergency management contacts throughout region.
Events - With the executive protection team, plans and provides physical security for meetings involving large partner or client attendance within geographic area of responsibility.
- Coordinates on-site security and contract guard support accordingly.
- Provides security and contingency planning for market-level meetings and larger community meetings as requested.
Investigations - Supports the Regional Protective Services Lead and investigations team with ad hoc requests.
- Treats operational confidence and security with utmost sensitivity
- Ability to travel 50% of the time.
- Ability to work non-standard hours including nights and or weekends on short notice during critical events.
Basic Qualifications: - Minimum of five years of experience in security, emergency management, public service, or military field.
Preferred Qualifications: - Bachelor's Degree
- General understanding of legal and corporate terminology.
- General understanding of security technology hardware and applications.
- Knowledge of contract management.
- Strong knowledge of physical security standards.
- General understanding of investigative process.
Knowledge and Skill Requirements: |
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