$19/hr Hybrid Customer Care Representative - Glendale Arizona

Company: Paramount Staffing
Location: Glendale, Arizona
Posted On: 04/25/2024

Job DescriptionJob Description**New job alert**
Join our dynamic team as a Hybrid Customer Care Representative, where your exceptional communication skills and passion for customer satisfaction will thrive in both remote and in-office environments. We are currently hiring in Waddell, Arizona for a reputable bathroom remodel company! Please see below for details:

Job Title: Customer Care Representative (Hybrid)

Start Date: As soon as possible!

Location: Waddell, Arizona 85355

Pay rate: $19/hour (Paid Weekly)

Schedule Hours: 8:00 AM to 5:00 PM MST (Mountain Standard Time)
Job Description: The Customer Care Representative is responsible for maintaining customer interaction and job review with Designers. They drive installation revenue via job review, customer interaction, and installation scheduling!

Responsibilities:

• Reviewing sold jobs to ensure proper product is included in workbook and contract.
  
• Providing feedback to designer on any missing or incorrect initial measurements and pricing issues
  
• Onboarding and welcome call with all new clients to review products ordered and assign an installation date.
  
• Plan and communicate with Office Manager to ensure the total Delivered and Paid objectives are accomplished in a timely and cost-effective manner.
  
• Plan and schedule installations, and review quality standards and customer satisfaction/reviews occur in a timely fashion.
  
• Maintains high standards of detail to ensure that products and job costing is accurate to reflect proper commissions.
  
  Requirements:
  
  
  
  • 1 to 2 years of customer service or office operations experience and responsibility.
    
  • Able to effectively relate and communicate with all levels of employees and clients.
    
  • Must be dependable - must demonstrate thorough follow-up and responsiveness.
    
  • High level of proficiency in Microsoft Office (Word, Excel and PowerPoint)
    
  • Must be able to manage multiple tasks and priorities and easily adapt to changing situations.
    
    #CORP #ZR
    More...

        

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