Security Account Manager - 2nd & 3rd Shift - Elm Grove Wisconsin

Company: Securitas
Location: Elm Grove, Wisconsin
Posted On: 03/27/2026

Security Account Manager – Full Time – Milwaukee, WI We offer a full benefits package, PTO, weekly pay, and more! Schedule: Must have 2nd and 3rd shift availability Rate: $65,000/Year High-Profile Multi-Site Portfolio | Leadership-Focused Role We are seeking an experienced Security Account Manager to oversee a large, high-profile account consisting of multiple sites and service lines, including mobile patrol, static guarding, and SOC operations. This is a hands-on leadership role responsible for driving operational performance, developing frontlines leadership, maintaining strong client partnerships, and ensuring program consistency in a high-expectation environment. What Your Day May Look Like Client Leadership & Partnership Serve as primary liaison for a high-profile client. Lead monthly performance and business review meetings. Monitor KPIs and ensure contractual service standards are consistently met. Develop corrective action plans to address performance gaps. Build and maintain a trusted, solutions-oriented client relationship. Operational Oversight Manage multiple sites, including mobile patrol, static guarding, and SOC operations. Ensure full staffing coverage and operational continuity across all shifts. Maintain active visibility during 2nd and 3rd shift operations. Support 1st shift business hours for client meetings, leadership alignment, and operational oversight. Conduct routine site visits and operational audits. Oversee scheduling, workforce planning, and cost control measures. Develop, revise, and implement post orders to ensure clear expectations, compliance, and consistent service delivery. Team Leadership & Development Lead supervisors and frontline teams across multiple shifts. Address disciplinary matters promptly and professionally. Coach and mentor team members to improve performance and prepare high-potential employees for advancement. Promote a culture of accountability, professionalism, and continuous improvement. Compliance & Quality Assurance Ensure adherence to post orders, policies, and regulatory requirements. Oversee incident reporting accuracy and investigative follow-up. Conduct performance evaluations and implement improvement plans when necessary. What We Offer: Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options. Virtual Medical Appointments With Telemedicine. Paid Time Off, Free Uniforms, Paid Training. & Weekly Pay Employee Assistance Program. DailyPay Access Program Discounts On Childcare, Pet Daycare, Vehicles, Electronics, Cell Phone Plans, Travel & So Much More! Position Requirements Must be at least 18 years of age. Valid driver's license and clear driving record required. High school diploma or GED required. Must have 5 years of leadership experience in security or related operational management. Previous experience managing multi-site or large-scale accounts preferred. Strong background in performance management and employee development. Experience writing or updating post orders and operational procedures. Proven ability to manage client relationships in high-visibility environments. Proficient in basic computer and technology use. Comfortable working flexible hours to support multi-shift operations. Strong communication, organizational, and problem-solving skills. All candidates must be willing to participate in Securitas’ pre-employment screen process, including drug screen and background investigation. EOE/M/F/Vet/Disabilities AF-NCWINILHP Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team. Benefits include: Retirement plan Employer-provided medical and dental coverage Company-paid life insurance Voluntary life and disability insurance Employee assistance plan Securitas Saves discount program Paid holidays Paid time away from work Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply. Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members. More...

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