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Recovery Navigator - Hub & Spoke Program - Milwaukee Wisconsin
Company: Wisconsin Community Services Location: Milwaukee, Wisconsin
Posted On: 05/04/2024
Job Responsibilities:RECOVERY NAVIGATOR - Hub and Spoke Position Summary: The Hub and Spoke Health Home is an innovative model serving people with significant substance use and co-occurring mental health needs. The Recovery Navigator works in collaboration with Hub and Spoke Team and is responsible for working with the individual to develop the individualized comprehensive care plan, facilitate monthly recovery monitoring/meetings, and update the care plan every 90 days. The Recovery Navigator will ensure people are receiving comprehensive and quality care from the team, spokes, and community service providers. The Recovery Navigator meets with each individual weekly and advocates with the person to meet their identified needs. Essential Functions: Committed and skilled at engaging people through a strength based, trauma informed, person centered, and culturally intelligent approach. This position has a strong focus on engaging people in care and services. Committed and passionate about serving people with substance use and co-occurring needs. Closely collaborate with the Lead Recovery Navigator and the WCS Hub Team (Certified Peer Specialists, Other Recovery Navigators and Wellness Coaches) to serve people referred to the program. Closely collaborate with spokes to support connection to ongoing medical and treatment services. Provide Direct Service to approximately12 individuals weekly. Responsible for completing a Recovery Life Story Tool and Assessment (RLST/PRP) in the person's own words. An RLST/PRP is focused on the person's strengths, goals, existing and new strategies to meet the identified needs. RLST/PRPs are updated a minimum of every 90 days. Focused on providing comprehensive care to meet the person's needs. This includes treatment needs, medical/dental, housing, legal, financial, benefits, food, clothes, and social needs, etc. Facilitate monthly BAM monitoring/team meetings (every 90 days) in collaboration with the person's care team. Coordinate care with providers of services and verify services are provided. Contact each member of the person's care team a minimum of weekly to review progress and areas of ongoing need. Work closely with the person to develop a team of informal supports (i.e., family members, friends, support groups, church, etc.) and formal supports (formal paid providers) based on the person's preference. Provide transportation and attend appointments with the person. Advocate with the person to meet identified needs. Support crisis response and developing strategies to meet immediate needs. Develop a comprehensive relapse prevention plan with the individual. Follow all WCS Hub policies and procedures. Embrace a comprehensive team approach to meet the individualized needs of people with complex substance use and life needs. Network with community providers and Spokes to develop collaborative relationships to meet the needs of the people being served by the program. Document all interactions, collateral contacts, and activities specific to the individual's care and treatment in the electronic medical record within 24 hours of the contact. Complete all WCS Hub and Spoke Health Home training and WCS specific training. Uphold and promote a positive, strength based, and supportive culture. Maintain confidentiality within all written and verbal communications. Adhere to WCS Policies and Procedures. Other duties as assigned. Job Qualifications:Minimum Qualifications: |
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