WV/METER READER/3529 - Glenville West Virginia

Location: Glenville, West Virginia
Posted On: 05/10/2024

Standardized Summary of Responsibilities: Entry level position; apply acquired edu & experience to work situations and continue skill development. Under general directive supervision & with strict adherence to the Company¿s mandatory safety policies & procedures, the Meter Reader generally: reads meters on customers¿ premises, records the reading on data collection devices & documents, covers a route on foot or with the use of a vehicle, resets & reseals meters, reports abnormal conditions; & safely performs all duties which include but are not limited to: - Accesses customers¿ premises using the most direct route which will not cause damage to the customer¿s premises, while maintaining good customer relations- Reads meters on customers¿ premises, records readings on cards or data collection devices; checks meter numbers & addresses.- Demonstrates sound internal/external customer service- Checks present reading with the acceptable reading-range provided on reading card or data collection device; or verifies reading if reading-range is not provided.- Reads, resets & reseals meters, as required; using demand seals, socket seals or other appropriate items- Reports any water heating timing device which is in need of resetting or resealing- Records on the reading card or data collection device the meter # & current reading in those cases where the meter has been changed; the following info: actual or approximate address, meter number & current reading- Travels on foot or with the use of a private car- Reports abnormal conditions observed or encountered per established Company procedure; recommends investigations for reasons such as: low or abnormal consumption, possible change of rate classification, damaged meter equipment or other Company equip, evidence of un-metered energy, including the checking of potential lights in demand meters, difficult reading conditions at specified location, especially safety hazards- Obtains &\ uses, as required, keys to customers¿ premises from Company¿s locker file; maintains key rings for assigned routes, reports to office any changes or discrepancies- Relays customer complaints to Supervisor for possible action- Confirms the meter constant, as recorded on the reading card or data collection device for demand & KWH registration with the information recorded on the meter- Operates vehicles safely- Assists workers of higher classificationBusiness-Unit Specific Summary of Responsibilities: (Enter Business-Unit Specific Verbiage in this Section) Standardized Summary of Qualifications:- Must pass the EEI Meter Reader Aptitude Battery.- Must have a high school diploma or GED.- Must be physically fit to walk up to 8 hrs per day.- Must be able to provide own personal, reliable transportation for which mileage will be reimbursed per IRS guidelines- Must be able to operate a car in accordance with Company safety regulations, have prescribed insurance coverage, and hold a valid driver¿s license- Must be able to learn:- To read & record dial readings safely, quickly and accurately.- The prescribed method of reading meters & the safe and efficient manner of covering the route assigned.- The correct method of resetting & resealing meters & water heater timing devices.. ADDITIONAL INFORMATION:NOTE: For all Meter Reader positions that all candidate are required to pass the EEI testing prior to the interview process with hiring manager. This is a requirement of FE compliance policy.



Summary of Responsibilities: Entry level position; apply acquired education and experience to work situations and continue skill development. Under general directive supervision and with strict adherence to the Company�s mandatory safety policies and procedures, the Meter Reader generally: reads meters on customers� premises, records the reading on data collection devices and documents, covers a route on foot or with the use of a vehicle, resets and reseals meters, reports abnormal conditions; and safely performs all duties which include but are not limited to: - Accesses customers� premises using the most direct route which will not cause damage to the customer�s premises, while maintaining good customer relations- Reads meters on customers� premises, records readings on cards or data collection devices; checks meter numbers and addresses- Demonstrates sound internal and/or external customer service- Checks present reading with the acceptable reading-range provided on reading card or data collection device; or verifies reading if reading-range is not provided. - Reads, resets and reseals meters, as required; using demand seals, socket seals or other appropriate items- Reports any water heating timing device which is in need of resetting or resealing- Records on the reading card or data collection device the meter number and current reading in those cases where the meter has been changed; the following information: actual or approximate address, meter number, and current reading- Travels on foot or with the use of a private car- Reports abnormal conditions observed or encountered per established Company procedure; recommends investigations for reasons such as: low or abnormal consumption, possible change of rate classification, damaged meter equipment or other Company equipment, evidence of un-metered energy, including the checking of potential lights in demand meters, difficult reading conditions at specified location, especially safety hazards- Obtains and uses, as required, keys to customers� premises from Company�s locker file; maintains key rings for assigned routes, reports to office any changes or discrepancies- Relays customer complaints to Supervisor for possible action- Confirms the meter constant, as recorded on the reading card or data collection device for demand and KWH registration with the information recorded on the meter- Operates vehicles safely- Assists workers of higher classificationBusiness-Unit Specific Summary of Responsibilities: (Enter Business-Unit Specific Verbiage in this Section) Summary of Qualifications:- Must pass the EEI Meter Reader Aptitude Battery. - Must have a high school diploma or GED. - Must be physically fit to walk up to 8 hours per day. - Must be able to provide own personal, reliable transportation for which mileage will be reimbursed per IRS guidelines- Must be able to operate a car in accordance with Company safety regulations, have prescribed insurance coverage, and hold a valid driver�s license- Must be able to learn:- To read and record dial readings safely, quickly and accurately. - The prescribed method of reading meters and the safe and efficient manner of covering the route assigned. - The correct method of resetting and resealing meters and water heater timing devices. - The proper wiring and piping for meter installations. - General rate classification and codes used in the work. - Street and road locations; and the practices, principles of operation, and the proper application of equipment prescribed by the Company. - To record readings accurately, safety, first aid, fire fighting and prevention. - Must have the necessary tact, judgment and pleasant manner required for customer and public contacts- Must have a suitable and neat appearance; maintaining clothing, shoes and identification furnished by the Company- Must demonstrate a questioning attitude to continue to learn, produce results, and strengthen existing relationship- Must be able to treat the Company�s and customer�s business as confidential. More...

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