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Merchandising Operations Specialist - Bellevue Washington
Company: nTech Solutions, Inc. Location: Bellevue, Washington
Posted On: 04/20/2024
Terms of Employment - W2 Contract, 6 months
- This position is hybrid - two days in the office (Thursday is the fixed day and the other day is flexible but prefer it to be Wednesday)
- The office is located in Bellevue, WA.
- Local candidates preferred.
Overview Our client is seeking a Merchandising Operations Specialist to join their Vendor Operations Excellence Team and become a crucial communicator using their ticketing portal system. You will be responsible for routing tickets to the appropriate teams, including Supply Chain, Accounting, Marketing, etc., ensuring responses within 2 days. Take true ownership of SLAs, resolving some tickets independently while rerouting others to specialized teams within the organization. As a key problem solver, you may tackle issues outside standardized operations, determining the involvement of various teams. Prioritize vendor satisfaction and manage processes efficiently using tools such as Oracle, Jira, CRMs, and standardized workflows. Take the lead in updating SOPs for system changes, always seeking process improvements. Responsibilities |
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