|
|
|
|
RECEPTIONIST - Norfolk Virginia
Company: Hendrick Automotive Group Location: Norfolk, Virginia
Posted On: 05/05/2024
Rick Hendrick Chevrolet Collision Center (Norfolk)Location: 6252 Virginia Beach Blvd, Norfolk, Virginia 23502Summary:Responsible for answering and directing incoming phone calls. Greets customers as they enter the dealership showroom.Supervisory Responsibilities:This job has no direct supervisory responsibilities.Essential Duties and Responsibilities include the following. Other duties may be assigned. - Answers incoming calls in a courteous and professional manner.
- Takes accurate messages.
- Maintains CSI at or above company standards.
- Directs calls to the appropriate department or person.
- Greets customers as they enter the dealership showroom.
- Directs customers to the appropriate department or person.Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. - The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education/Experience:No prior experience or training required.Verbal and Writing Ability:Ability to receive and communicate with customers courteously, efficiently, and professionally.Math Ability:Reasoning Ability:Ability to apply common sense understanding to carry out simple instructions. Ability to deal with standardized situations.Certificates and Licenses:Environment Demands:Duties are performed primarily at a desk in an office setting. - Work includes frequent clerical and administrative responsibilities and interaction with customers and employees. -Physical Demands:The Receptionist is regularly required to sit; use hands to finger, handle, or feel and talk or hear.Competency:To perform the job successfully, an individual should demonstrate the following competencies:
|
|
|
|
|