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IT Support Specialist - Vienna Virginia
Company: MBP Location: Vienna, Virginia
Posted On: 05/03/2024
IT Support Specialist Job Locations US-VA-Vienna ID 2024-2036 Category Information Technology Type Full-Time Regular Overview SUMMARY OF POSITION:Provide Information Technology support for MBP Team Members and other clients. Perform IT administrative processes and procedures. Assist with IT projects as necessary. Responsibilities MAIN DUTIES: Primary helpdesk and technical support contact for MBP team members and other clients. Respond to requests for Information Technology support. Assist users with a variety of hardware, software, and connectivity issues. Identify, troubleshoot, diagnose, research, and resolve technical problems. Track problems to ensure a timely resolution.Maintain various IT systems and services. Install and configure various hardware and software systems. Schedule and perform updates, upgrades, and repairs. Perform periodic hardware and software systems maintenance.Receive and inventory new hardware and software. Assist with asset inventories and other related processes. Perform hardware and software provisioning and deprovisioning. Configure and prepare new systems for distribution and existing systems for reassignment or disposal, following established MBP guidelines, procedures, and practices. Perform IT Orientation processes. ADDITIONAL DUTIES: |
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