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ACTR - IT Support with Secret Clearance - Arlington Virginia
Company: Mindbank Consulting Group, LLC Location: Arlington, Virginia
Posted On: 04/26/2024
Mindbank Consulting Group has an immediate need for an Assistant Contract Technical Representative (ACTR ) Help Desk Specialist with an active DoD Secret clearance. This is a long-term contract and is 100% onsite in Arlington, Virginia. Our client will interview and make offers to qualified candidates in a very timely fashion! If you have experience - and enjoy - providing stellar customer support and possess an active Secret clearance, please consider applying for this opportunity today. You will work in a cohesive, well-managed group of other support professionals providing technical support on a highly visible Navy contract. This position pays up to $80,000 depending on each candidate's skills and experience . Assistant Contract Technical Representative ( ACTR ) Help Desk Specialist Responsibilities : Have you done this kind of work before? - Provide IT support to the Department of Navy. .
- Monitoring, reviewing, interpreting, evaluating and reporting on technical aspects of the Navy Marine Corp Internet (NMCI) operation.
- Provide the interface between technical aspects of NMCI and the operational requirements of the command.
- Assists customers with ordering, analysis, evaluation and preparation of recommendations for improvements, optimization, developments and/or maintenance of NMCI/CosC/NGEN/NGEN-R services.
- Operates as the liaison between the technical development team and multiple business units across the client organization.
- Functions as a liaison with higher level Command Contract Technical Representatives (CTRs) on NMCI-related issues.
- Develops, interprets, plans, and applies policy, process, procedure, and strategy in the delivery of multi-discipline IT services required to achieve data and system integration/interoperability supporting OPNAV.
- Maintains current knowledge of client systems and subsequent upgrades or changes.
- Provides technical support for program personnel in various locations who have NMCI assets and peripherals.
- Provides government approved brief on security responsibilities to OPNAV Staff.
- Determines and orders NGEN/NMCI service requirements for new personnel.
- Transfers existing or creates new NGEN/NMCI user accounts, ensures user System Authorization Access Request-Navy (SAAR-N) forms are completed and routed to the Command Information Assurance Manager (IAM).
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Assistant Contract Technical Representative ( ACTR ) Help Desk Specialist Qualifications : Please make sure your resume reflects the following skills and experience required for this position. (Do NOT worry about any one-page-resume myths!) Candidates MUST have the following: |
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